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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 11,216 reviews
  • Rated 5 out of 5 stars

    two thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the new office suite it always comes in handy for work and play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still looking for the perfect Office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like microsoft's new leasing policy. What a complete turnaround for them. This program still has quirks but; it is the best one available. I use Access frequently so need this version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sharing and value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sharing capabilities with this product and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for the whole family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for everyone in my family and we can all use it for every device we use and not take up space on the device we’re all using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from Widows 7 to the current version. Fast easy to naviagate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, some problems with adding additional users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have especially when using office products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Essential, essential, essential!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at a discounted price with purchase of a laptop. Not sure why 12 month subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to finally upgrade from Office 10 to 365 and glad I finally did that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Transition fro Office 2007

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Office 365 Home at Best Buy and used Geek Squad services to upgrade two desktop and one laptop PC - they did a great job! 365 itself was mostly an intuitive transition from 2007 apps. Only 'problem' was learning some of the settings for Outlook, but once I spent some time investigating, everything was great. Nice feeling knowing I don't have to keep up with updates - they are automatic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An office for your office 365 and beyond

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An office for your office 365 and beyond. An office for your office 365 and beyond

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Microsoft programs themselves are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a good package. Dealing with Best Buy regarding my purchase and its set up was not nearly as good. When I called Best Buy's Geek Squad Customer Service, the wait time was always excessive (more than an hour each time). More than once, when I finally got through to a human being, I was put on hold and disconnected. I am a regular Best Buy customer and have had good experiences in the past, but not in this case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Free with purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Microsoft office so it’s pretty self explanatory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good! Gives you access to Word, Excel etc to your laptop, phone, pretty much any device you can install this program in. Only one code, but the main person can invite people to join the "family" up to 6 people for full access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for multiple computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought of buying Office just for the new computer I purchased for my child, but this made better sense to have 1 year of Office for 4+ computers and tablets that the family has

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Different, but very good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy that Office 2006 wasn’t going to be supported any longer, but I’m glad to have the new versions of Outlook, Word, Excel, etc! I use Word and Outlook almost daily, and have been pleased with the new version. I was a bit apprehensive, but I lost nothing moving my mail - it all transferred to the new Outlook seamlessly. I hate having to pay yearly, but such is life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new updates to office. Easy to use and great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went as was expected, the staff are just great and know the problems. PC was ready when advised.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good deal on office products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office products work great! Can share with four other family members. Extra cloud space doesn’t work automatically and sharing it doesn’t either so I’ll have to go back to the store and get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. I did not have any issues and highly recommend this product..

    I would recommend this to a friend