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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 11,216 reviews
  • Rated 4 out of 5 stars

    It works, but . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word is slower to open than my older version of Word. The menus are different than older versions, and that's not a good thing. I'd rather have a familiar Office suite that doesn't cost ~$100/year. I don't need constant updates to basic productivity software. The subscription model is simply a way for MS to build recurring charges into the business model, at the unnecessary expense of a captive audience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a good product. It is easy load and can be used on multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 offers flexibility by allowing me to have one license to access on 5 different devices. No worries about loading, hardware requirements, updates etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has always been great. The support to install was fantastic. The agent guided me through each step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Can install on up to 5 computers. Can deactivate and switch computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I've tried 365. Installed easily on a new computer but needed to call Microsoft to install on a PC that had 2013 software. Kept getting message that the new software was previously installed. It wasn't. Microsoft deleted 2013 and starter programs. Installed with no problems. Another person who used one of the licenses had the same problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be updated more than it is. Been using office 2010 for years and I guess I have to except the "new". I like windows 7 and office 2010! But it is what it is...go with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have multiple device use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and pretty fair price. Easy to install on other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family for laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy provided the best deal compare to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great program best buy makes it easy with auto renewal this is the only way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received quickly and excellent product and product was described accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't ask for more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice to have when you have multiple computers to protect. Its great for keep your files up to date and protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on office

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can go without Microsoft office. We’ll worth it for what I needed to get done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software was easy to download on both my laptop and mobile phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't love the subscription idea, but I do like having all of the programs and it was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for your laptop. Easy to download from Microsoft. Recommend to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price for family use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this family version so that I can share it with 3 others members in the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, as I remember it. Keeping the tradition alive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite excellent but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 has been useful but my expectations were higher. The new versions of the software are not as user friendly as expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Think about this twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its MS Office for a yearly cost. I git it because i can put on 5 or 6 computers. There was an issue. I put it on one, when I tried to put it on the second, it said i had used all the licenses. I took it to the GOOF Squad and the where clueless. I worked on it at home and i figured it out. I contacted Microsoft. I found yhat Microsoft won't help you If you buy it from Best Buy I

    No, I would not recommend this to a friend