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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 11,216 reviews
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. All my computers are up to date now with no effort on my part!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one area Microsoft beats Apple. I'm not a fan of Numbers or any other of the Apple programs. If you use excel or powerpoint then this is a good addition to your Mac

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's office, what do you expect?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good: it's office and used everywhere. Bad: It's office and used everywhere. Too expensive for what it does except that since it's used everywhere, it's too expensive not to own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I switched to the personal subscription, this is great for a family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used all the features, but it's very much as user-friendly as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this because you have 5 installs for different computers. You do have to re-purchase once a year, but saves money when you have multiple computers that you need to use this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 - Has most of what you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little challenge to install the program but the problem was caused by a mistake when installing another. As used to Windows 10, the start up using 365 wasn't as fast I expected. When more used to it, I start to like it. Designed a nice business card with Keynote and got it conveniently, fast and with very good quality printed by Vista Print, Cloud storage is great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      If you ever run into an issue with Office, know that our Customer Support Team is always ready, willing, and able to help you! Contact them anytime with your questions and concerns - with your Office 365 subscription, you have free access to their services! Here's their contact link: https://support.microsoft.com/en-us/contactus/

      Thanks for being a part of the Microsoft family.

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Scouter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good production for my family and the use of our computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set ip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first 365 I ever used. Microsoft 365 was an easy to set up program and live the multiple users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use as well as installing, also was a great deal to add to the package of purchasing from my macbook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a generation of office products users. So, being able to share this with my entire family was a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to install through the web and a good value for multie users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love That It's for 5 Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Great price for being able to use on 5 computers/tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Can do so many thing’s. Such a great advantage to share with family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than having the disks like in the past. Has access to all the Microsoft programs you will need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Running on brand new 13" MacBook Air. Only purchased one-year subscription because Windows is coming out with a new version in early 2016, but needed it in the meantime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365- Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't live without it- use all features almost daily. Good that it can be used by 6 people.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're thrilled to be a part of your everyday routine! Your new Microsoft 365 Family subscription has been designed to include all of our most-loved features, and we couldn't be happier you've been enjoying your time with it. It's multi-device compatibility is a real perk! We're glad you are pleased with your purchase. Thank you for sharing your feedback, we appreciate it.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Phyl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure what I was buying an did not know I would be charged each year for this subscription

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody needs Windows 365, easy way to get is electronically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to install. I got it when it was on sale, so that made it even better.

    I would recommend this to a friend