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Customer reviews

Rating 4.5 out of 5 stars with 11191 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 11,191 reviews
  • Rated 5 out of 5 stars

    Easy and Convenient

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much more convenient and safe than adding my credit card for auto renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great buy for the price. I wouldn't have any other programs to open and create documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. All my computers are up to date now with no effort on my part!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't love the subscription idea, but I do like having all of the programs and it was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curtis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of equipment is meeting my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this a little over a month ago. Already received a notice for renewal of my services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made things so much easier for my family and myself for school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite excellent but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 has been useful but my expectations were higher. The new versions of the software are not as user friendly as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one area Microsoft beats Apple. I'm not a fan of Numbers or any other of the Apple programs. If you use excel or powerpoint then this is a good addition to your Mac

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 - Has most of what you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little challenge to install the program but the problem was caused by a mistake when installing another. As used to Windows 10, the start up using 365 wasn't as fast I expected. When more used to it, I start to like it. Designed a nice business card with Keynote and got it conveniently, fast and with very good quality printed by Vista Print, Cloud storage is great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      If you ever run into an issue with Office, know that our Customer Support Team is always ready, willing, and able to help you! Contact them anytime with your questions and concerns - with your Office 365 subscription, you have free access to their services! Here's their contact link: https://support.microsoft.com/en-us/contactus/

      Thanks for being a part of the Microsoft family.

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Excel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. the temples could be a bit more dated but it has what you need most importantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office 365

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have more electronic devices that use Microsoft office. It is easier when I buy this for 6 people.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Microsoft 365 Family sounds perfect for your setup. Thanks for sharing your feedback with us.

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    It's office, what do you expect?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good: it's office and used everywhere. Bad: It's office and used everywhere. Too expensive for what it does except that since it's used everywhere, it's too expensive not to own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it much still using my older version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 for 6 users.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the whole family. This 365 works for the whole family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this because you have 5 installs for different computers. You do have to re-purchase once a year, but saves money when you have multiple computers that you need to use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. A must have item for a very productive family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to update the Office 365 since I do a lot of writing on word.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Teresa,

      Thanks for being a part of the Microsoft family! In case you didn't know, we've got a great Support Center filled with helpful information about all things Office. For instance, check out this link to learn all about Word and its features: https://support.office.com/en-us/word

      Cheers to your productivity!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has never let me down. Had to learn how maneuver. Great product overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to love about Microsoft. I only wish it were a one time purchase instead of a yearly renewal.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for taking the time to share your love of 365 Family!

      -Tom
      Microsoft Office Team Microsoft