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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 11,216 reviews
  • Rated 5 out of 5 stars

    Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, purchased for home and on the go. Very happy with our salesman. He was AMAZING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to update the Office 365 since I do a lot of writing on word.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Teresa,

      Thanks for being a part of the Microsoft family! In case you didn't know, we've got a great Support Center filled with helpful information about all things Office. For instance, check out this link to learn all about Word and its features: https://support.office.com/en-us/word

      Cheers to your productivity!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes things easier. Easy to run/operate. You won't be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item because it allows me to share with other computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service to have. Excellent for more than one machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this a little over a month ago. Already received a notice for renewal of my services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great buy for the price. I wouldn't have any other programs to open and create documents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the product and can use it on more than one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who doesn’t love office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features on office. Easy to install and work around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never liked renting or leasing, would rather own. But with the constant changes software goes through, and needing to stay compatible with other users, it does make some sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I travel a lot it's great to be able to access important documents anywhere I go! I have recommended Office 360 to friends and will continue to do so! Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family Oriented Bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is up to date with version of Microsoft bundle: word, excel, and PowerPoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend for family use. Use for both personal and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office 365

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have more electronic devices that use Microsoft office. It is easier when I buy this for 6 people.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Microsoft 365 Family sounds perfect for your setup. Thanks for sharing your feedback with us.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft Excel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. the temples could be a bit more dated but it has what you need most importantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad geek squad talked me into this. This has been so worth it for the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still to install this product but hope to do it soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Essential product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has greatly improved quality and features over time but idea that it should be a subscription service and not one time purchase is bad for customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent...user freindly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried all the free office suites online and nothing really compares...finally had to break down and just buy it! Wont bother with the free stuff any more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to love about Microsoft. I only wish it were a one time purchase instead of a yearly renewal.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for taking the time to share your love of 365 Family!

      -Tom
      Microsoft Office Team Microsoft