4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 11,216 reviews
  • Rated 5 out of 5 stars

    Easy and Convenient

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much more convenient and safe than adding my credit card for auto renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Microsoft 365 for Family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to buy this product from Best Buy. All of the staff is always very helpful- in store and on-line.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office is what it is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is office. Some good some bad, but very annoying that it's becoming money grubbing and making things a yearly subscription.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello vlay, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Must have for students

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to bave to pay a monthly fee and having the ability to buy this software outright will help me when money is tight & papers must still be written.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on office 365, easy install and comparability with my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this software. Has detail that makes it easier and friendly for my job. There many helpful details in this app. In addition, all its menu options have reasonable information to make the work simple. I especially enjoy the app because allows in an easy way management all prepared documents with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me as a student is hard because I have to get one every 3 years and for me working part time and school is hard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Mac OS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a life long PC user that recently made the switch to Mac OS. Have microsoft office has definitely made the transition a little less stressful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 364

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program, you can do anything with it. Makes my job and projects so much easier.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to be a beneficial addition to your modern workspace! We've designed your new Microsoft 365 Family subscription to include all of our users' favorite applications, and couldn't be more excited you've found it to host all the tools you need most. We're glad it makes your job easier! Thank you for sharing your experience with us. We appreciate it!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    family plan

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made things so much easier for my family and myself for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. Great product. Downloading to my new Dell laptop was simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was used to using at work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Is exactly what I expected. Like the multiple licenses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Full Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full Office programs. Easy download and setup. Able to be used on more than one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must-Have!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must have and it was good to be able to add the program to multiple computers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has never let me down. Had to learn how maneuver. Great product overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable works good good price easy to use will renew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 for 6 users.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the whole family. This 365 works for the whole family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for our business

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for all our office computers. Now all have the same version so no more files not working on other computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great value, all features that can be downloaded on 5 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head Phone Jack Problem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad fixed our laptop that the sound wasn’t working when the head phones were plugged in.

    I would recommend this to a friend