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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 11,216 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and down load is fairly quick. Price was ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to access my files on any device, which this product does very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was that easy for me to install in my Mac I still don’t know much about how to use this apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must need program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install. No Problems so far. It was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 - works for family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the deal I got on this as I have a teenage daughter that has started using Microsoft apps more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product allowed me to update the other computers on our system so that we all had the same version of the Microsoft Suite of office products. It was fairly easy to share but because it was being shared it was a little tricky, most likely due to the operators but it worked out easy enough. Once installed the programs worked great and helped a great deal having the same version from computer to computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curtis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of equipment is meeting my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft....Grumble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad price, but still. Microsoft Office is everywhere so I feel forced to have to use it. I got it. Nice that it has 5 licences with it. What the heck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy renewal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to renew. They just added the time to my existing subscription.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It says Microsoft Right On it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a challenge to get this set up and I ended up on the phone for just short of forever dealing with support - eventually I was able to open outlook (SMH) - from there everything else was smooth. The item itself is fine and a decent value, but MS support is enough to make me throw a computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Roxanne,

      Thank you so much for sharing your experience. We care about your business and your experience and we want you to know that your review does not go unnoticed. So we can directly receive your feedback at Microsoft, we would appreciate it if you'd let us know more about your experience within one of the Office apps. If you aren't familiar with that process, you can find instructions here: https://support.office.com/en-US/article/How-do-I-give-feedback-on-Microsoft-Office-2b102d44-b43f-4dd2-9ff4-23cf144cfb11

      Thanks for being a part of the Microsoft family.

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd year that I have used Microsoft 360. Love the seamlessness of OneDrive where I can save documents on my desktop and open them on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little while to get used to after using the old version for so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 of course

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are using Microsoft products and in business, you need the latest software upgrades to receive the most current file versions. Stay on the edge and get 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking at updating from Office 2010 and after discussions with Microsoft personnel during the holidays (end of 2015) decided that this is the way of the future if you are a fan of Windows based products. Directions were easy to follow and able to install on an older laptop running Windows 10 with no difficulty. Then did the 2nd installation on a new laptop and again no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resitance Is Futile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO... I've used various versions of Office for decades. A few years back I made the switch from Windows to Mac (And never looked back). At that time I got Office for Mac and have been very happy with it for the past several years. I decided to upgrade my iPad to a new iPad Pro and BestBuy was offering a bundle for Office 365 - 5 user including Mac and iPad. I was resistant at first to go "subscription" vs "owning" the disk; but I've grudingly come to accept that this is the new way of the software world. On the good side, I've already gotten several updates - so you are constantly up to date. Haven't used Outlook on the MAc; not sure I will. I like several things about Outlook and still use it at work on a PC; but I also like the simplicity of Apple Mail. One of my biggest interests in Office 365 was OneNote. I've played around with it a bit and I think it will soon be my "go to" application for arranging and storing various types of data. All in all - I'm happy the Office 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the standard for office suites. Excited to familiarize myself with all the functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have if you work with Microsoft office PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office made it so easy to transition to our MacBook Air. Easy download and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and share docs with this. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft365 W X P

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price up to 6 users and It's very good product for 15 months can't go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. A must have item for a very productive family

    I would recommend this to a friend