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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 11,216 reviews
  • Rated 5 out of 5 stars

    Great add-on product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how all the Microsoft products are included and up to 6 family members have access on their devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Office product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the new features and ease of use. Better than the other versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    arc Keyboard Logitech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the keyboard is very light and portable which I happen to like So I would recommend the Logitech arc key board. I like Logitech products they seem to last for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and manage. Great gift for a family with Office needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy if you have multiple computers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a family with several devices. The price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great apps for work and family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great price. Office 365 Home best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great program easy to use and it isn't at a bad price point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it much still using my older version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download and user friendly made for a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working great with other family members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this subs for my family. I did not have any issues for using it so far, and everyone satisfied it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it on all the family computers. Love being able to not have to buy software for each one

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matt,

      We're happy to hear you and your family are benefitting from the addition of your new Microsoft 365 Family subscription being added to your workspace! The features and functionality of your new setup have been designed to assist our users no matter what project they take on. We're thrilled to be a solution for you! Thank you for sharing your thoughts with the community, we appreciate it. We're glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease and affordability of Microsoft family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes things so Much Easier!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability of 365 to integrate with my college assignments is a great benefit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like having to renew every year. Would prefer one & done.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No issues yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased it and started using it. The sign on was a little difficult at first but we managed it. So far it works nice and hope to have more later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. As a writer I need word and I bought it and downloaded it same day no issues or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal for family use when several computers are in use in the family & everyone wants their own access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My shopping experience went wall, like always. The sales staff are always nice and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. All office products I needed. Many devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase Office 365 when we purchased a new laptop/tablet PC. Choose the cloud version (yearly subscription) as it allowed 365 to be used on a variety of devices. Added 365 to my iPad, iPhone and one other computer. All work well. Now able to be device agnostic which is a great aid as I no longer need to take my laptop when I am away from home for overnight trips, etc. A big time and weigh saver.

    I would recommend this to a friend