Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11191 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 11,191 reviews
  • Rated 3 out of 5 stars

    Took a while

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This year I switched from office 365 for a single user to the family version just prior to my automatic renewal date. While I have no issues with the product, the purchase took forever and multiple calls to Best Buy to accomplish this task. Luckily, I persisted because at the end, I was able to complete my purchase live with a human being and save $20 over the price indicated at Microsoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is good computer tool but shouldn’t be subscription every year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Software

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Microsoft programs for years. We haven’t downloaded this one yet but we know it’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using Office 2007 but it is not supported anymore. My only problem is the yearly fee to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessories for my devices!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good morning Best Buy has all the items I need and during this time curbside pickups are very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what we needed. I was able to share the software with my children. Saved quite a bit of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for someone with multiple devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office 365 offers great flexibility since it allows one to access all the office products no matter what computer, cellphone, or tablet they are using.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Carol

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for all I have been using until now...lot to explore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase Office 365 when we purchased a new laptop/tablet PC. Choose the cloud version (yearly subscription) as it allowed 365 to be used on a variety of devices. Added 365 to my iPad, iPhone and one other computer. All work well. Now able to be device agnostic which is a great aid as I no longer need to take my laptop when I am away from home for overnight trips, etc. A big time and weigh saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install in all devices. Works well on Mac and pc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    transition from lap top to mac helps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides the basics that I needed within Office. Some functions seem to be a bit different with slightly different capabilities but mostly the same as regular Office

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this soft wear but the annual cost is questionable. Wish it was for three years and upgradable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, previous old version. Great price for all the programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a Microsoft fan but there aren't a lot of viable options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far in my household. Like that we have 5 licenses!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded easily. No issues with installation. Works great for all I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got to use to product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version of Microsoft office is good but it can be frustrating at times trying figure out the new features. I don't care for the renewal every year but good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use software and I will be renewing the subscription soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Subscription. Has everything needed for email, word, excel, and power point.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Auto renew subscription a pain to cancel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase was fine and quick. canceling the auto bill subscription was a pain

    No, I would not recommend this to a friend