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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 11,216 reviews
  • Rated 5 out of 5 stars

    Digital version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going to base this review on the fact that I recieved this digital product as a free bonus for purchasing a $ 1200 cell phone (which still has yet to arrive). I recieved the codes and download links right after my purchase. I have not used the codes yet because I'm afraid if my phone order gets cancelled then they will back charge me. If you cannot afford the program and your business or school does not offer a discount to make it worth purchasing, then there is a free online version that has a cloud type storage attached to it. Owning a copy would have made my work go faster, but the online version works just as well and is accessible by many other devices. 5 stars for quick delivery and accurate codes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best software for any project. Easy to create anything from home to office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexibility is key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the portability of the Office package with different types of systems e.g. windows and Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects 6 family mem er computer items. for 24 months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need more instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has changed a lot from my versions of 2003 and 2007. I'm still trying to figure it out . It has too many bells and whistles for my needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy loading. Does as advertised. So far, it stopped everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 is great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, $10 a month for full storage and 365 for the family is a hard deal to beat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was needed for microsoft family useage for the home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it MS Office. SO far, I haven't seen much difference from the previous version, but Outlook does seem to run much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ????

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and great prices. Produci havet works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Familydealsaresteals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great family deal. My whole family lives this product. I enjoy it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price matched

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy honoured the price match. I am happy about that but didn't do it on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal if you have multiple users/devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy expecting to pay for 3 separate licenses for our home computers... imagine my surprise to find this bundle - and $20 off when I purchased it. A great deal if you have multiple users and/or devices like our family. Easy to install and had it up and running on 3 PCs and an iPad in about 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't work without it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with enough licenses for 6 people to use all of the best Microsoft products for 12 months.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you love to share your subscription. That is one of our favorite perks too.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good for students

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you would expect from a microsoft office program

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    installs easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed this on my new desktop and my laptop so far. It installs easily and fairly quickly. I was looking for a version for multiple computers without having to pay user fee every year, but the sales person said Microsoft is moving have all Office products be on a subscription basis. I'm not impressed with this move. Not all of us need a new version every year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, With consumer feedback we have received in the past, Microsoft has come out with 2 versions of Office giving the consumer a choice. Office 365 versions are subscription based and include all Office upgrades. Office 2013 versions are available at a one-time purchase price and you own them forever. We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    A Great All In One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like the most is that this suite contained all of the MS products I need and it is for 5 machines -- that's a bargain price for a year's worth of so many products. Yes, next year I'll have to renew my license but it wouldn't surprise me if other upgrades are available and I could keep up with the times at a very reasonable price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Needed it for work and school. Love microsoft office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features, very useful ones, works great for my business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is slower and awkward at first. I do like having access to all the Microsoft office apps.

    I would recommend this to a friend