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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 11,218 reviews
  • Rated 5 out of 5 stars

    Got it at a great price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of subscriptions but got a great deal on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were skeptical of using an on-line version of Windows, since we've always had hard copy CD versions to have on hand "just in case". The trade off is that the on line program version is constantly being updated, so that you're always running the most current version. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the whole family having access to the system

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're really happy that you're enjoying sharing 365 across devices with the rest of your family! Thanks for sharing that feedback with us.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Use on all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is great for all my devices and makes it easy to share and transfer data to or from each device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PA+++++++++++++++++++++++++++++++++++++++±+++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to setup on both my computer and my husband's computer. There are many more options available in this far newer version over my old one so it is taking some time to get used to the differences but overall it is going well. There are good tutorials available which are helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dont use as often as i would have thought

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont use it as often as i would have thought. But still find it a necessary product/programs to have. They talked me into buying the one for 6 people to use, even after telling them that the devices both myself and family had. I definitely did not need the 6 person disk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product especially since the family plan meets our needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value for Home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about the idea of having office online. But I'll have to admit since using it, I haven't really had much of an issue with it. And most of the features are all there. For home use, 365 is great. Now business is another matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the easiest installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, especially for email - did not have to re-install all my email accounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase especially that it has everything in it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    same but different

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC users switching to Mac will be happy with this product. its not as cumbersome as PC on Mac used to be, but there are some differences that take getting used to. not all of the quick-keys/alt/right-click type stuff are the same. in the end i wanted my Mac and now have the MS Office software needed to function

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but too expensive to keep paying for this year after year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung difficult to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team did a good job with the installation. This Samsung model is very difficult to navigate to set up the television the way you want. I suggest the delivery team assist the customer with a complete set up especially with a non tech type of customer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office has been around a long time. And it's ok. Nothing to get excited about.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. I renew yearly and just added my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great for home use. It gives you a huge variety of options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best support team, they helped me a lot through the payment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 user package. Very glad i did. My wife has a laptop and a PC and I have 2 PC's and a laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not user friendly for older people

    I would recommend this to a friend