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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 11,218 reviews
  • Rated 5 out of 5 stars

    This 365 Home is all new to me but I'm learning.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said before...the 365 Home is new to me. I had a 12 year old computer that was slowly dying. I bought a new Dell All in One and the 365 Home (multi user) and trying to learn how it operates. I believe I will enjoy all it has to offer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We want to help you as you are getting started. Check out our Tips and Tricks page here: https://aka.ms/AA4r1mp.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 2 out of 5 stars

    Prepare for the abyss

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My employer wants me to use its own secure, cloud-based Microsoft suite when I work, so I wanted to get my own Microsoft for my family-- for my kids school work and own (new) iMac. Got this family plan. It is not a physical thing--it is a cloud-based subscription that you connect to from a code BestBuy sends you. The problem was that it wanted to hook up with my workplace Microsoft suite, which I use on another computer altogether. I guess it could tell???? Even tho I used a different username and password? I am thinking maybe my recovery e-mail for work, which is my personal e-mail, made this happen. It took hours to fix this and I am not sure it really got fixed. This is just poorly designed as a cloud-based system for people who need multiple, separate accounts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this each year for the past 4 years for school and other things. Great product. My only gripe is the annual repurchase (lease) for the product. I liked the old one-time purchase for the product. Other than that, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft For Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to update Microsoft Home version for my spread sheets and other items. I haven't had any problems. I'm happy we can put it on both laptops, phones and hopefully our tablets. Price could/should be more affordable. Otherwise I'm satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best office suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for a while and thE different modules Are fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because my school didn't offer it for free anymore and it's been so good to me. I'm always able to finish and save my assignments in order to turn them in to professors. I also believe that you can use this product on up to 5 different devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pkg deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal on family subscription. Up to date product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for an active family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 up to 6 people is a lifesaver for our family. We are all busy people that utilize all programs within this software. Simple to use and for those problem areas tons of assistance and guidance to get you through it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Microsoft products for decades. Obtaining online is a great improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for high school and college students as well as home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this version! It’s user friendly! No complaints

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there Keagan,

      We appreciate your review. We're glad to hear that you love Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Best Buy always has Good Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out, this weekend, that Best Buy's prices are much more reasonable than other electronic stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that it covers up to 5 pc’s. Would like to see a longer subscription period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m NOT a very tech savvy guy, and had avoided spending the extra money for this until now...and I feel like an idiot for not doing it sooner. Plain and simple...it’s very easy to install and made my work life much easier!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you are enjoying Office 365 Home. Thanks for the review.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is getting better and better love that you can use license on iOS platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to get all home devices and computers upgraded to the same version of the same applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish you didn’t have to purchase it every year....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade all Office apps and this did the trick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectopic for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this in order to complete assignments, and I got it for a good price with a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full Office sweet for up to 5 devices. My oldest son is away at college and this is perfect for him as well.

    I would recommend this to a friend