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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 11,218 reviews
  • Rated 5 out of 5 stars

    Read my question

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know how to access the product. Please advise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product; still over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer previous Microsoft offers without renewal to continue use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value - 5 pc's & 5 tablets. Installation a slow go with wifi, much quicker hardwired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the office subscription mostly for the 1tb of one drive storage, word, and excel. The one drive is convenient way to share lots of photos and movies with my family. Its also a life saver for backing up important documents and files. Awhile back I had to take in my car to get fixed and I needed a loaner. In order to get the loaner I had to provide some insurance information. For some reason the app wasn't working but I was able to access a saved copy of my insurance information on my one drive. If it wasn't for one drive I would have been out of a car for a couple months. As far as I can tell ms365 has paid off for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for what I need for my work. Office : word excel power point publisher and much more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't live without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant at first to try the Microsoft Office subscription service but after having it awhile I am vey pleased with it. I have confidence that I am using the latest versions of all Office programs, updates are fast, Office programs work flawlessly. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy way to get the products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office Professional products for 5 machines! Bonus 1T cloud backup for each of the 5 users!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Acquire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any trouble with the product and love knowing all upgrades, improvements, etc. are automatic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The company always has good people and products.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything and everybody is always ready to serve what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the whole family! Thanks Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jon,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is working well for your whole family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Simple Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - just like standard MS Office products. Easy to Setup and to share with others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs are function and easy to use and figure out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsot Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the programs. However, Microsoft has it to where you have to pay to use them every year. Also, we had problems installing the programs and had to contact Microsoft. When we contacted them they demanded that we needed network protection and wanted us to spend another $400 to $800 dollars in order for the programs to install. WE WERE NOT HAPPY ABOUT THAT!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Completely necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software program is completely essential to the student, personal user or business man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am highly satisfied with this product. I have used every version of MicroSoft Office. Overall, it has been a great experience. It is compatible with so many products. I have recently started going back to university and I am able to complete all of my coursework in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 works great for the business I work for and everyone gets to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 - Everything program that you need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent collection of programs that will allow you do do anything that you need to do on any computer. Create spreadsheets, documents, presentations, etc. with ease. Outlook is a great email program! Have always used these programs and can't live without them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome softwares

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Microsoft Office full version since 1999. Also started using Office 365 since 2016 at home and work. Overall, all I can say, the more you know about the software more efficient and effective you get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it does exactly what need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, work well and does as advertised. only problem I had was driving 300 miles because my local store person was not too interested in helping me, an older guy, but was more interested in helping the good looking young lady who standing just down the aisle from us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm very happy with Microsoft Office 365 program!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with Microsoft Office 365. I was struggling with a smaller free word processing program, but it was frustrating because it did not do everything that the Office 365 is capable of doing.

    I would recommend this to a friend