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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 11,218 reviews
  • Rated 5 out of 5 stars

    Exactly as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I neededthe Microsoft office suite for a New laptop I purchased. I chose to go with this version because it gives me the option to install the products on up to five devices in the household. Installation was easy and quick. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to download and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the option to get a copy of Office that I can share with family members. If I use Office 365 for 3 years then price wise the yearly amount is comparable to what I would have paid for the latest version of Office.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear you are enjoying sharing your subscription.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would definitely recommend to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Best Office Software Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This office suite with its upgrades is exceptional. Deserves 5 stars were it not for the annual fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that when you by for five computers its not all tied back to one email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the annual edition at Best Buy instead of auto renewal because you can install software up to 5 devices. After a year we had replaced 3 of these devices. I also like to get credit for all purchases through Best Buy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jesse,

      Thanks for sharing your review. We're glad to hear that you are enjoying Office 365 Home and it's ability to be shared with others and be installed on multiple devices. We love those features too.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter who is off to college next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesssss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t have a laptop and not have Microsoft office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, not sure about the outlook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still has to work on setting up outlook. Will see if there is an online support or something similar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is a great way to get Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to use it on my Mac, PC, iPad, and my wife's Surface. Love having Office tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft's software-as-a-service is served at a reasonable price for Office 365, giving you the latest and greatest and allowing you to share with your family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program for family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good because everyone has there iwn one drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with the new PC as it is a must have for working from home and school work etc. For just a few more $$ the 6 person subscription benefits the whole family. Very happy with the easy install and sharing feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to be able to use when working from home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for our needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is going to college and he needs this for his lab top.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled to install the product, until contacting tech support. I have your updated product on three computers for now, and am happy so far. No doubt this will improve as time goes on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's office. Can't live with it. Can't live without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and great picture quality ! Well worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 in 1 package for Dell computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primary use is ledger account management of Excel. Word is also nice document utility. Used previous version Works on Windows Vista and Windows 7 throught Windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and the capabilities it offers!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you love Microsoft 365.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft