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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 11,219 reviews
  • Rated 2 out of 5 stars

    Only an annual subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reminder, this only gives you a year of use of Microsoft bundle. It was sold alongside my laptop so I thought it was the full product, but now I'll have to renew each year. To me, that's a rip off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to upload into various devices. Love that there is not a lot of extra materials to throw away when the subscription expires ( for example case, disk etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed it and got a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasnt sure whenI went into the store which program I was required to have for the tasks at hand. This product was explained to me fit my needs and works just fine. Also a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 with 6 Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 ability to share on 6 devices. Microsoft 365 with all office programs available for 6 different devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is an all around good program to have on your laptop. The only downside to this program is that it is only for 12month subscriptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to install on to my computer. i liked the easy to use guides to how to use the product. I would recommend this product to my friends for work and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for students

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product before, and loved it. Had to get it again for my classes I'm taking, it helps if you're not a great writer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and easy to download.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's great is that you can download the programs to more than one computer. Very nice feature especially if you have more than one computer in your household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 moths free - it's incredible offer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast convenient office suite of applications, with a free period, this is a wonderful offer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    was good if you use more then 1 computer for proje

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to do leases. Was easy to use . Only problem it kept saying we had used all the certificates when we had only installed it on 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my computer into the Geeks in Texas to fix my laptop and didn't know to ask for them to re-install My Office back onto my computer. So I took it to Oklahoma and they told me I had to ask the right questions (even the ones I didn't know to ask) for it to be done right. I was irked, but I bought Office 365, and had them put it on all of my devises. It's not Office but I have it on all my laptops now. If you don't want to pay every year, then this isn't for you. You do have the option to buy Office personal and Office business outright. (only 1 computer though)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lori,

      We're sorry to hear you had such a frustrating installation process. In the future, we want you to know that our Microsoft Customer Support Team is always ready to help. We're here for whatever Microsoft related concerns you have, anytime. Contact us here: https://support.microsoft.com/en-us/contactus/

      Thanks for being a part of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy to load

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy thank you for your assistance on the selection of our laptop. easy to download. worked as expected. thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some install issues but it's Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a year subscription for all of our home computers. Had some errors doing the initial install (had to reinstall twice before it would work). The next laptop was installed no problem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No instructions on how to redeem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a code with no instructions on how to redeem. I'm sure I can figure it out, but you would think you would be provided with a link or instructions. Super annoying!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Over Sold. Over Promised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson said I would get 6 months free access to MS Office with the computer I bought, in addition to the family license I purchased. This was also untrue. When I attempted to install the license, I got numerous errors and needed Geek Squad to help. It took them several agents and several attempts to do the install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Industry Standard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the upgrade, especially when purchased with an iPad. Work great on my new iPad Air as well as my iMac...highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is easy to load and really like the option to automatically have it renew each year so you do not have to be without it for any amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a great price while purchasing other related products. Easy to download and use Microsoft Office suite on all devices and device types.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Office! It does what I want it to do, but it does not do back flips for me. I do not know how I feel about having to buy year long subscriptions. Have not installed it on other equipment yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new Excel. I've just purchased it so I'm not sure what all has changed yet. Looking forward to finding out.

    I would recommend this to a friend