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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 11,219 reviews
  • Rated 4 out of 5 stars

    Needed this for my son's new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be up front and admit that I am not thrilled that Microsoft has made this product as an annual subscription, but we needed the Microsoft Suite for my son's new laptop and purchased it in conjunction with the laptop. Fortunately, we can use the subscription on 5 computers, so we're getting good use of it in our home. I just wish the price was lower for the subscription, but that's not Best Buy's fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST AT HOME AND AT WORK WHAT I NEEDED TO HELP ME GET ORGANIZED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The on line subscription is a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I uploaded this onto three computers and it works like it should on each.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for my computers. Works well with every type I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is simple to install or update a previous ms office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus product is great to have and works with your Android or Apple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Highly recommend. No issues downloading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as my yearly update. Good product, price is decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update this; so glad to came with options to add additional devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Very easy to install and can be used on multiple computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have this package But shouldn't be a subscription kinda dumb

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for office use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is essential to my office functions. Very useful product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed my previous one, some changes, but Great and Worth the Money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program and easy to use. It got mailed to me directly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our use and includes install on other devices :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally gave in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been running Office 2007. Decided to go with this 6 user solution to cover myself, my spouse, a business PC and our laptop, tablet and phones. I don't use any more features than 2007 has, but 365 is more secure. While I am reconciled to the annual fee, I refuse to use any cloud features. My stuff stays on my hardware. Should be easier to opt out of this feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Twist on Excellent Office Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used MS Office suites for many years. Have traditional versions of Office 210 and 2013 on other computers I own. Thought I would try the 365 (subscription based) Office 2013 as cost was very low when buying this computer. Did not want to pay high price for another traditional version of the Office Professional suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use lots of presets to start any new project

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and helps me with all I need for college classes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is the best software for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 laptops for $10 more than 1 - how can you beat that- best desktop software

    I would recommend this to a friend