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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 399 Showing 7,961-7,980 of 11,220 reviews
  • Rated 1 out of 5 stars

    No product key is sent, rather account number

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it says delivery will be digital via product key. But what i received was a member number with 20 digits and microsoft want a product key with 25 digits. I spoke with chat agents and they were unable to help or even inderstand the problem.. noe i will follow up with microsoft and see if they can help

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free upgrades and can install on multiple computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great on iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to share on computers and iPads. Works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Operating Program and virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both webroot and office suite working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product for your computer, phone, tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use and a must in order to communicate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is great for home and business use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the time spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have the single version on your computer thrust Best Buy & you have recurring billing, make sure you have it stopped completely before trying to have family put on. What a crappy three weeks of Geek Squad & Microsoft going rounds to try to get this on my laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is what it is

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's microsoft office for up to 6 people. What else do you expect?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed at a good price does what it is supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very easy to install on my new Apple IMac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have used MS office products for years. great features used daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a big help! Cannot live without it.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything works as advertized.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like office 365. Easy to use and good updates from previous version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been so happy than I am now. Love Office 365...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All the standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to activate, sharing subscriptions is a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some very good features and I am sure as time goes on will use more and more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked as supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bad thing is it's oy good for one year. But at least you get updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice that this covers 5 different types of equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    handy program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good program almost a must have now days in certain situations glad to have it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usual 365 package. Plenty in stock at local BB store. Competitive price.

    I would recommend this to a friend