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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 11,220 reviews
  • Rated 5 out of 5 stars

    We like Microsoft Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For doing daily computer letters, tracking monies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchased for son's college laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the ability to maintain a subscription and maintain updated software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much needed software for a small business start-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful easy to install across all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this for my husband for fathers day and he likes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal for MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on microsoft offfice 365 subscription.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the online membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online membership is a great idea. So easy to get updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an essential for all homework and just plain home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software and great for multi-users in family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 has a lot of new features from previous versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 1 Year Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this -- up to 5 computers for 1 year! Awesome!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after the first installation it was very difficult to install on my other devices - had to call the service number twice to get the remaining devices kept saying it was already used - the customer service at HP were very accommodating but it;s was 3 hours of my time and this doesn't include the trip back to Best Buys the first time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program..good price and service!!!!-----

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bargain. I use it on most of my devices

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure about this one!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really hard to sign in on multiple devices. Keeps asking me to sign in then when I do it asks me if I want to upgrade my plan. I am already on the highest plan you can have and paid a 1 year subscription at the time of purchase. Not sure I would recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's office, it's a must have for school and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office- gotta have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this Microsoft product. It's a must have.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible no person to person contact

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible if you get locked out of your account there is no Microsoft support to assist in getting your account back. It is all on line and Best Buy is no help either in resolving this issue. All support is on line and not helpful at all. And I’m order to revive help you need to log into you Microsoft 365 account that you are locked out off. This system sucks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just simple to use and install. Helped convert from windowds to a mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good changes to the product. I use word more and enjoy it.

    I would recommend this to a friend