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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 11,220 reviews
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this for free with another purchase, it helped me alot when waiting on my tower computer to be repaired as i had purchased this but till Dell fixed my computer it wouldn't let me sign in thru google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features of 365. Very easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this product for 5 computers. It was quick and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to be used for 6 different devices. It was installed on one device and when I tried to install on a different device, I had problems. I had to call Microsoft for help. They were able to install it on my laptop and pointed out some key features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It caters to more than 2 devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this because I can use it to up to 5 devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great worked for both of my son Mac ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great foeveryone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for the student and others! It's great for work too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great progra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, easy to install and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, has everything I need for my computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for all computers in house great product for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little tricky to install for additional users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went fine for the first computer, but adding additional users was tricky - there were not clear instructions how to do so. Had to call support; the representative walked me through sending an invitation to other users and I was then able to load it onto the other user's laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to hear that you were able to share your subscription. You can find our help page on sharing your subscription here: https://aka.ms/AA4rino. If you need anything feel free to reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used it on all our computers. Apple and PC. No complaints

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    microsoft

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working on my computers, only one laptop. number on the back of the card tried to charge me to set it up 60

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    so far working fine, loaded on two computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far seems to be working fine... and we can use it via all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. Very useful Microsoft Office Siute.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The additional subscriptions make this purchase a value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for our students at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it contains evrything we need and also was the rigth price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Start Up Option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up this 3 month trial subscription to get Office 365 on my new laptop. Chose the Family Plan as my wife's individual subscription runs out in Aug. Allowed me to continue working with all my old spreadsheets after converting my data from my old laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems great however I have not been able to install

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    REview of Office 365 family software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought that it was great given that we could instal it on the three members office and home machines but after one of my team members installed it on her office machine, it did not allow for any further installation by the other two team members.

    No, I would not recommend this to a friend