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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 412 Showing 8,221-8,240 of 11,220 reviews
  • Rated 5 out of 5 stars

    Many software applications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load on both of my PC's & Surface Pro 3&i iPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchased for the surface book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easily can access office documents on multiple devices

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Individual

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent time at the actual Best Buy location requesting help in adding my husband's laptop to my account, to no avail. I also spent about four hours on the phone trying to get Geek Squad help in understanding how to add his Microsoft 365 to my contract, again to no avail. I am still not sure if his laptop has been added or not but I am paying the higher price from individual to family coverage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved money and easy to use with future updates included

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downloaded on one computer so far, a good value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the way Outlook works in this program.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Office Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good Office Suite. I'm still getting my head around the idea that I need to keep a subscription to get updates and keep using this, but the functionality and pretty seamless for experienced Microsoft Office users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use programs every day. for business purposes. love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not figure out how to install it and it appeared it was for Windows and I needed it for mac OS. So I returned it and now it doesn't show a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    necessary for surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, great product overall, easy to install thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient to upload

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Office for over 2 decades and still belive in the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have not installed it yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used before, should be fine. Will let you know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Suite is SWEET!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a must have for day to day computer use in and out of your home. I was able to grant access to my wife and son so that they could make use of the Microsoft office software products. Awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great app/Lousy permissions setup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has met all expectations as far as the individual tools, ie word, excel, publisher and so forth. The problem I have with it, is that most of my files get save to the cloud and not necessarily my computer. I recently found this out when my WiFi adapter failed, I don't have access to them now. The interface as to where work is saved and what is saved or not, is not, very user friendly or adaptable/adjustable. I want access to all my files, which means they are saved to my computer. I also want some of my files backed up to the cloud and have them synced from time to time, but I want all of my files on my computer so in the event of a Wifi crisis, internet failure, or catastrophic event, I have access to my work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    offiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great has everything I need. It makes things easyer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install to computers, smart phone and I pad easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does what I need it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I wouldn't have to purchase software annually to use all of Microsoft Office Suite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we figured out how to apply it it was awesome.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    needs clearer instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very had to figure out accessing program. No clear instructions. Default document save is for internet and has to be changed for each item to be saved on the computer. We don't have constant internet here so very annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I just needed. Perfect for our office computers.

    I would recommend this to a friend