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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 413 Showing 8,241-8,260 of 11,220 reviews
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great value since it applies to 5 computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updated my family room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they said " Bigger is always better" no truer statement has ever been expressed!!!!. Was the perfect fit for the same space and the new technology, voice command, single remote control and easy, user friendly applications with great picture quality for smart TV. The QLED is the bomb!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very simple and straight forward steps. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I bought it for. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this protection was one of the greatest protections that we've ever bought we love it we would renew it my wife loves it I love it my teenager loves it have an extra protection is always great I'm just so grateful that Best buy offered it thanks Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Home, great for a family gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Home made a great gift for my daughter and her high school age children for homework and school projects to assist them in providing a professional product when their projects become due and turned in for grading. Besides, it frees up the time they try to make on my computers for their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very good on Mac Work good for kids projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is really good,everything is working perfectl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good,everything is working perfectly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great product, easy to setup and useful for many users

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy for my kids to use for school reports and projects

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice that you can install on 5 computer and/or devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of the whole subscription concept for Microsoft...I prefer it be a one time purchase kind of thing. However, once I did get it opened up and installed, I was able to install it on up to five devices. It was an easy transition from the "older" Microsoft I was using on my previous computer too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda bummed to see that a lot of the more interesting features go towards the 365 subscription vs the Office 2019 one time purchase, but it is what it is. For the money, depending on your needs as a professional, I would say its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is very easy to learn and move around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The many ribbons save time when working on documents. Seeing multiple windows all at once while working on each at the same time is great. I often have to work on projects that take time and involve a lotof detail. I have to leave the system for a prolonged period of time and the battery tends to have to be charged to often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 free trial with laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for free with a purchase of a laptop. I guess it’s fine but really they should of bundled this With the computer purchase like back in the day . Now you need a monthly ( like every other program ) Which is a little annoying!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and to pair with any of your devises.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unable To Install

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to install software. I have tried multiple times and the product key says it has already been redeemed, very frustrating. I reached out to customer service and the technician went in remotely to my laptop to try to install the software, but I could tell very soon they did not know what they were doing. I immediately disconnected and ended the session. I will be requesting a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    valuable computer software at bargain basement cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for homework, school, or basically anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is required software for almost everyone.

    I would recommend this to a friend