4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 11,220 reviews
  • Rated 4 out of 5 stars

    Needed .It's more than we need for home use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for college course . Onedrive does not sync. Having to buy outside items to learn how to understand better.Beezix Quick reference cards are helping .365 for dummy's is way to detailed and complicated,58 pages on the cloud.And Onedrive cloud does not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Office 365 Home subscription for our family and have installed it on 2 of our computers. I am currently unable to install it on my laptop. A message appears that states it has to Uninstaller something and I could lose files in order to install Office 365 Home. This concerns me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife and myself the 12.9” and 10.5” IPad pros and it was a no brained to buy this for it. **** beware that even though it says it’s for 3-5 devices, that it’s for the same persons different devices. If you want others to use it on another device they will have to log on as you****

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Price for 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the most cost effective way to buy multiple licences for Microsoft Office if you are using it for anything other than school work. Not a huge fan of needing to be online but I do not know any other way they could pull this off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still need to try it out.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello. I honestly don't know how or what to use this on. I was going to read up on it , however I forgot. I'm sure it a great product, if it helps protection on your electronics. You can never be to safe. Happy New Year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS 360 works ok, except Outlook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Outlook has some glitches. It stops working at times when I am writing and sending an email. Most times, the email is not recoverable and I need to stop MS outlook and restart it. It would be nice to fix this problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please with this product. Easy to install eBay to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes some time to get used to using it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obtained this to allow easier working between work and home. Had some difficulties installing on one machine but not the other. Could have been something I did wrong. Has taken awhile to get used to it and making sure I have the files stored where I need them but has made it possible to get rid of the laptop when going to work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still try it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still try it never use the office 365 home before let you know later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is a very expensive product. Getting this subscription for a purchase was very generous and shows good customer satisfaction. Finding ways to make purchases feel like you’re getting everything you can out of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for home, school or offive

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A product to learn for your personal and business use. Good to know the software for your resume. MS office can keep accounting keep storage details and organize a whole office. Run your personal life like an office and you will be organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a Windows OS that works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8 was a disaster for Microsoft. But the more Microsoft moves toward the Apple OS the better. Windows 10 does this, but it does away with cool programs like Movie Maker. Microsoft provides a Windows 10 download for the new Movie Maker but don't waste your time because it is aweful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    object to having to pay subscription price yearly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like blackmail---buy subscription or your Microsoft Office will be inaccessible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free is good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a lot of options out there for this kind of program cheaper than this. Too expensive for something that i don't use regularly. But is froms Microsoft so it is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a good upgrade without learning new items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a nice upgrade without losing too much of the things you're been used to for so many years. There are many new interactive components, but haven't had the time to play with them all. Hate the required annual renewal, as opposed to being able to buy a package and keep it for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always up to date

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea if you like to always have the most recent software. But sometimes you get used to something and the update/change may not be what you want or a hassle to learn. But I'm sure it's also because I jumped from 2007 version. Maybe as they update this, smaller impacts will be easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed renewal for Office 365 Home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be easier to order and send to me. It was okay except the employee did not set up the code used for the program. Had to go to store after talking with employee services in order to be able to get one that I could download on my computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      If what you experienced was difficulties with your product key code, this link might be a helpful future reference for you: https://support.microsoft.com/en-us/help/4021566/windows-10-send-feedback-to-microsoft-with-feedback-hub-app

      Additionally, our Customer Support Team is always more than happy to help with any Office related question or concern you may have.

      We wish you the best and thanks for being a part of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent Customer Service and Professionalism!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the personal help even for a non-techie senior person such as myself. The Geeks (I say lovingly) are fabulous, professional, friendly and patient and got me a terrific deal on a brand new desktop. Thanks Mo, Kobe and the gang!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hate Subscriptions, Decent Product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate how I would have to pay a subscription for office. I would much prefer a lifetime license for a product with minimal security updates and no feature updates.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software and the annual update is outstanding.

    I would recommend this to a friend