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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 417 Showing 8,321-8,340 of 11,220 reviews
  • Rated 4 out of 5 stars

    Best option to tryout Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a document editor and this subscription came on right time. Easy to use but monthly subscription is little expensive when compare to yearly. Easy to cancel the subscription at any time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Annual cost is a negative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had the free starter edition with new computers which is preferred since I only use Word and Excel . Need a limited version for one-time low cost as opposed to this new annual lease expense. May end up using free software to replace

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's a software that's a must need to use a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is best to purchase the Office 365 for multiple users(up to 6 people) if you have more than one user. When I purchased the previous version it was for a single user. We were not told by in store sale rep there was difference in the Office 365

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, nice improvements over previous versions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software with a cheaper solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish they would fix the Outlook 2016 with the searching part, it started about 3 weeks ago with the searching and have to turn off the Windows Search in order for outlook to work, but over all great solution to buy key cards and get to upgrade to the new and latest version for no extra money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to be able to do my school work and have my child do her school work

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello cheryl, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Prescription cancelled by whom?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely have no evidence (funds returned, documentation, etc) that I ended this prescriptions yet here I am.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only good for a year then you realize you have to repurchase it again "{

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for 4 desktops and 1 laptop. Absolutely a must have for day to day computer usage. Only one small issue, my previously installed Microsoft software had to not only be uninstalled, but also the previous codes removed. This required contacting Microsoft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Somewhat difficult for me to work with.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As this software is new to me it is difficult for me to work with at this time Unable to see or find my prior emails from the windows 7 after they were transferred to my new laptop. I think that over time that somehow I will find my old email folders???.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always Micosoft performs well. this is a great tool for young family members who will be out in the work force one day. they need to learn it early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tool for at home and dealing with office and business paperwork and documents and personal files for records backup,I know this was a good decision to purchased this Microsoft office 365 home product, it will be great help for organizing my personal and business work I need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great productivity product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I usually use the office email and word programs. However, we sometimes need the Other Office Software and they are included for the yearly fee. The best thing about this software product is we can also use the software on our iPADS without any additional cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure about Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting used to Mucrosoft 365 but so far I prefer my old version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great Geek Squad interaction, new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked great with me in diagnosing the problem of motherboard crash. They saved all my data, helped me decide what I needed in new computer, then transferred my data to new computer. The salesman was also great. I LOVE my new computer. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase selection I've made and paid nothin.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase selection I've made. Even better I get to try it free for 6months then cancel anytime if I don't like it. Plus it was so easy to order, download and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Great Solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 makes it easy to keep the latest collection of MS products at one place versus the days of separate CDs. I do feel the cost needs to come down on annual renewal fees. There should be a discount for loyal customers,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The name MICROSOFT all you need to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the Office 365, 5 user for my sister my kids, and my self every year. Office 365 Home is a subscription built to help me and my household get things done from nearly anywhere on our favorite devices. Up to 5 household members is the best deal ever for just $99.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No idea you had to buy this and that it does not come included. Expensive. Yes i live under a rock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the standard for creating and sharing documents, spreadsheets and slides. No one has ever explained to me why the MAC version has to have different controls, buttons, menus. What the heck, MS? Have yet to tap into Notes. Imbedded tables remain the most non-intuitive function.

    I would recommend this to a friend