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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 423 Showing 8,441-8,460 of 11,220 reviews
  • Rated 5 out of 5 stars

    Love Office 365 Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using at work (not Home version), so when I bought a new computer, I added this. Love suing it. Still learning outlook, but so far am enjoying it. Still have to venture into OneDrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 trisl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gone of the days when your computer came preloaded with all the software. This gives you access to office 365 to let you try it out for three months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office suite review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two thumbs up to Microsoft for expanding the endless list of capabilities office suite can tackle, all while trimming the unnecessary weaight from the programs they function better but have a lite feel in user compatability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was some glitch in this subscription that caused two unnecessary trips to get it fixed. It is a processing issue not a product issue. I can only hope that next year it goes more smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service.. always up to date. Contacted me when subscription was due and all the instruction included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am starting to really like Office 365. Learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am starting to learn more about OFFICE 365. I really like the things it is capable of. I like that all the apps are right there in one spot and I really like the calendar a lot. I probably use the calendar more that anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a fan of the subscription model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think there are free options out there that are very good form home users and education like Libre office, OpenOffice, Google Docs, among others.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    trying to learn where everything is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time I change to a new version of Office, I have to try to figure out what they did with things. I have found some problems between the way Word interfaces with my printer. It doesn't seem to be able to print the same as previous versions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    hard to use on devices

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seriously regret buying this, still trying to figure out to get it to work on my kids computers, says it is already installed on another device. Its as good or defective as anything Microsoft offers...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Product that I used previously at work so I’m getting it for my personal use. I don’t think I’ve installed it yet. I’m still using the work computer !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small Business Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small business and connecting all employees for storing and working documents. Challenge with getting documents stored in folders that are used as software instead of web-based but that is probably user ignorance more than anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been working for 2 weeks without a problem. Were they expecting a problem? I would not have had to have purchased it if Best Buy had fixed a crashed drive that had not shut down when I gave it to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fell in love with a free trial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love having free Microsoft its going to be hard to go without it because the price after the trial is $$$. This is so convenient I wish it lasted longer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ridiculous that we now have to buy a yearly subscription for necessary tools for work and school. We have no choice but to go with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Once we got it working.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we had an older pc version and when we downloaded the new 365 version, I can't say it went seamlessly. There was a big disconnect especially on our email accounts. Through many, many frustrating phone calls we finally got it all working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problems with Outlook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having difficulty with the setup of office 365 where I use 2 different servers with user names and passwords. Have not found advanced settings available in previous versions of Outlook. Geek Squad was unable to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SOFTWARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software aims to please and in using it, it's versatile and it gives you a future-proof solution to all your word-processing and other Microsoft Office needs. This software will not disappoint

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for you kind review.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 2 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was excited about the potential of this product. However, Microsoft advertised 1TB of cloud storage, but they neglect to tell you that they have a limited on the number of items. My files are 58GB but because of their file restrictions I can only store about half of my documents in their cloud. This means that I have to split my files and keep in 2 locations, which is counter productive. Microsoft should remove the arbitrary limit on the number of files and allow the storage that they advertise and that you are paying for. I have also recently seen a slow down in the performance of the Office products. Since their recent updates I am constantly waiting on the programs to respond while in the middle of my work. Very frustrating and ridiculous that such poor performance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our new computers and the service tech at Best Buy installed it for us. Everything seems to be working fine and has been an asset to our Computing needs. Great item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great help for computer with add system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this 365 office home compared to one that I got before, save more money for I have other computer in home and office and one for my office administrator to use as well. Great product.

    I would recommend this to a friend