4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 434 Showing 8,661-8,680 of 11,220 reviews
  • Rated 5 out of 5 stars

    Not used returned

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this but I was unaware that my children's College included it with the class so I returned it but it is a good program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a free trial with a purchase. Easy to download and use, even for a non techy person like myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this product. The new version of Microsoft is nice to have for a touch screen, and I love that we can download the program on multiple desktops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as desired

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a good program. Love the ability to share with friends and family. They get 1TB of onedrive for themselves. Microsoft did good with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Office products as usual...this is the second year I have purchased and will continue. Its a great way to keep up to date w/ all your Office needs, even has 24/7 support if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Office 365! I bought this for school purposes and it meets all expectations and more! One personal favorite of mine is the ability to personalize my background. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Microsoft product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected with great features that make working easy. the five user accounts is really good for a family, or someone that runs personal and business from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to invite and share

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we can all share a subscription and share so easily. We can also remove someone if needed. Much more cost effective than single licenses in my opinion.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cancel this product subscription

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to cancel this subscription. I don't need it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Had problems for a while but finally it’s working.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After calling tech support several times my outlook is finally functioning. Had a problem getting email working on my I phone. Overall I’m satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works on my mac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's office. It's exactly what you think it is. It works on my mac and my fathers mac. It's nice to be able to use it on apple computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than online verson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the online version and it is horrible. Constant lagging issues and very tedious and time consuming. Save yourself the hassle and upgrade. Save time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love Office 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this with the new computer we bought for our church sound booth. We bought the multi user edition so that we could install on a laptop at our church as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult at first but I contact Microsoft and chatted with customer service for about 45 minutes until the license was set up! I love microsoft products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to download product however am saving it for another laptop I own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any computer that is used for anything.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Gives the most updated version of the office suite along with a ton of extra “collaboration tools tools to aid in all levels of use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not as good as the Windows Office 2010

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mac version of Office has a reduced number of features compared to the Windows version. In particular, you have much less control over how it works. For instance (and this is just one example), there is no Trust Center. There is a learning curve involved...which ought not be necessary, since it purports to be the same program...but this is on my wife's new Macbook Air, and she's getting the hang of it faster than I (since I only use it when we travel.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got exactly what i paid for and expected. Printer works great plus all of the free ink made the deal a great deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to Have It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a purchase that was made because we had to have it so we got the one that can be used on multiple devices and have had some trouble accessing on of the devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Sorry to hear you had some issues getting Office 365 up and running. In the future, whenever you need help, contact our Customer Support Team: https://support.microsoft.com/en-us/contactus/

      We're happy to have you in the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    so-so

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks a conversion tool for Excel between my version of Excel and that of Windows 365; other awkwardness between other programs, being unable to get Google tool bars as well as an unexpected and less than seamless transition vis-a-vis having non-selected and non-removable columns in Word, unless I want to pay a Microsoft person to help - why must I pay to get a flaw corrected? Cannot say I would or would not recommend to a friend; perhaps with a caveat.

    No, I would not recommend this to a friend