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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 11,220 reviews
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been great! I know nothing about electronics, so it has been pretty easy to follow the instructions on setting it up & when I ran across problems, I got the Geek Squad to help me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHy is it a yearly subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, as advertised. I think it should be free and not have to pay a yearly subscription for something this basic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest Subscription I have ever done in the past 20 years! Simple and easy to understand what I ordered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and figure everything out. Linked everything on phone, iPad and computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this suite. Easy set up too!!! We can track and block sites that aren’t appropriate for our kids too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT....IT WORKS GREAT WITH ALL MY COMPUTERS THAT WE HAVE IN OUR HOME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and access. Bought the 6 user subscription and updated all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365, solid office apps

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 renewed easily after logging into my Microsoft account and entering the product key. Word, Excel, Outlook, Powerpoint, Publisher, Access and OneNote all activated and work as they should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG!! Much better than logging into my workplace MS 365 on my desktop. It was worth the price because I used a promo offer. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would recommend it. Best Buy installed it making it even more user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in the Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Multiple family members have used and enjoyed it for several years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product especially if you're a student doing a lot of reports and thesis and using a lot of computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Office suite programs since the 90's. I prefer Microsoft over the freeware Openoffice. Have never had a problem with Office programs when it comes to compatibility with other programs. Love the One drive feature and being able to share things with others via One drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for family having a student and working member of the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the full functional usage. It serves the purpose for most document creations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and use!! I needed the PowerPoint to complete my presentation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work from home.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs this if they don't already have it. With working from home this helps a lot. I'm able to do my job as if I'm actually in the office. So yeah, good buy as far as I'm concerned.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We couldn't agree more! We're very happy to know that Microsoft 365 is helping you meet your goals while working from home.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Product to get everything done

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can have all these benefits on my phone if need be. Microsoft 365 offers everything I need to get the job done at home or on the go! Only downside is the yearly subscription!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying three times unsuccessfully to transfer Microsoft South Africa's account to the US, I purchased a new Microsoft US program, which was successfully installed in my laptop by a member of Best Buy's Geek Squad. So glad that now I have no problems with the system and appreciate the expertise and friendliness of Best Buy Rock Hill staff. Solveig

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process from start to end. Meets my expectati

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download, install and share with my family members. I received the link by email.

    I would recommend this to a friend