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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11223 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 526 Showing 10,501-10,520 of 11,223 reviews
  • Rated 5 out of 5 stars

    necessary software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 meets my expectations and serves me well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather have purchased the single use application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to be up-to-date with MIcrosoft product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful for my small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to share this with my household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product..........would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great - up-to-date software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skeptical at first, but glad I made the 365 choice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is great! Microsoft products are consistently good, however I did not appreciate that they locked me out of my files as if they owned my files. I get it that there is an annual renewal license fee but my files are mine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure of value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to pay every year and so far previous versions work well

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great office product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Office 365 for the versatility and usefulness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems with the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product serve it's purpose​ and I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services. Has everything i need and functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    needed update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product wouldn't install and I had to get online support

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot comment on this. We had to return and purchase individual licenses for a business. Salesperson sold us wrong item and even when questioned, insisted we could use it for a business, which we could not. Would not recommend for business use. Also did not like yearly subscription fee.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great use for my daughter's school wirk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Find the software very useful for office, school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love windows office it always give you so many options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improved workflow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes workflow a breeze with device to device synching.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dell disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    problems with dell laptop right out of the box. Fingerprint sign on not working. Tech had to come out and replace part on 1 month old laptop. Dell very, very hard to reach, hold time over an hour.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I haven't used it much but it seemes to work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like 360. It has served it's purpose for what I bought it for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missed some points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well, but has a few issues I am not happy with. Do not like that the application closes when you close one spreadsheet to go to another. The browse and the colors of the beginning screens are not as user friendly and appealing as earlier versions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good product .need more info on how to set up

    I would recommend this to a friend