Customer Ratings & Reviews
- Model:
- 6GQ-01029
- SKU:
- 6274600
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
Works as intended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A 3 month trial for office.. make sure to turn off auto renew if u don't wanna keep it. Otherwise a nice freebie to go with your new pc.
I would recommend this to a friendUnable to Transfer to New PC
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. Supposed to work on up to 5 PC’s. Just purchased a new PC and find no way to add Office 365. That is the only complaint I have.
I would recommend this to a friendFalse info
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this item I was not informed that it would have to be renewed every year, I thought that I was just getting the regular home and office, I should be credited. Can this be returned?
No, I would not recommend this to a friendProduct that keeps on taking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing against Best Buy, I just dislike having to pay for the product every year. Best Buy did not have any copies of the stand-alone product on hand and I needed a copy quickly.
No, I would not recommend this to a friendIt is not Best Buys fault!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Office 365 leaves much to be desired. 2016 has bugs that haven't gone away yet. The support team is great and has put some band aids on it that work, so we will just live with it for now.
No, I would not recommend this to a friendStick it to 'ya
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has become quite a money maker I'll bet... Lock people in with yearly subscriptions so you make more off our backs!
No, I would not recommend this to a friendSince i have to have a program this one works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not accept several programs in transfer. When you don't know what you are doing it makes it difficult. I didn't know what questions to ask.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Judy,
Thanks for sharing your experience. We would love to help. Please reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Hope that helps,
Nelson
Office Customer Care
My regret
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would of just purchased the regular MS office instead of auto renewal 365. I dont know that there will be many update changes to benefit paying an annual fee.
No, I would not recommend this to a friendPoor investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor, unable to utilize on other machines. Microsoft keeps going 'in a loop'.
No, I would not recommend this to a friendHard to adjust back to it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I switched to a MAC, and use windows at work. I have used my iPad and iPhone for the last 4-5 years. I recently purchased a computer and am having a hard time with all of the changes.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Reviewedout, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you.
The program is useful.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good to have the program but not for a department. I wish I went with the other one but here we are. Now just have to keep up with the program.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Cody,
Thanks for sharing your review. If you need any help best utilizing Office 365 Home for your department we do have an Office tips and tricks page: https://aka.ms/AA4r1mp.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Unable to use item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How about a little help? Still waiting to include rest of family members.
No, I would not recommend this to a friendNeed Refund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried multiple time to download and couldn't. I do not want it. Please refund my money. I already received the refund for my computer.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tammy,
We're sorry to hear that you weren't able to download. We recommend you reach out to Best Buy Support for help here: https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410.
Nelson
Microsoft Customer Care
Not needed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to work but it was free with my purchase so I'm not too mad. I'm a student so I just use word through the school.
I would recommend this to a friendGreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its convenient to purchase from the store. But, the price is the same and there is nothing special in store from online. But it worked for me. Not cheap either.
I would recommend this to a friendDecent purchase for standard users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for Mom, Dad and Wife so they are set to go as standard home users. I use the Business Pro subscription for my consulting practice.
I would recommend this to a friendSell me the office package as a 1 time purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to work with documents we had, held hostage to buy their product.
No, I would not recommend this to a friendNot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to purchase Office because my old one didn't work on my new computer. I am not happy with Excel -- it's much more difficult and th commands are difficult to figure out.
No, I would not recommend this to a friendVery upset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item back because I didn't know it was not needed with chromebooks. I paid $50 but they only returned $20.
No, I would not recommend this to a friendWorst Samsung do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst samsung and best buy online customer support was inaccurate. I contacted them about specific phone before my purchase and they lied saying the phone would have dual sim and it does not. Unfortunately i no longer have the box so stuck with a phone that freezes, fingerprint sensor does not work on phone at all to unlock phone. This phone is the worst
No, I would not recommend this to a friend