Customer Ratings & Reviews
- Model:
- 6GQ-01029
- SKU:
- 6274600
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
Clumsy and difficult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to install and get working properly; I had to seek professional assistance to get it working correctly. Should have bought the regular version.
No, I would not recommend this to a friendRuns very slow, don't like theme choices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed Office 2013 as an upgrade from 2010. Programs open very slowly. Microsoft needs to abandon the whole account login portion of their products. I get the need for safety and security, but having to login with a Microsoft account seems rather intrusive and slows the programs down. The themes for all of the office product have a white background, which apparently cannot be changed. Gets very difficult to see after a short while and becomes quite blinding if reading a spreadsheet too long.
No, I would not recommend this to a friendIt works. Not a fan of the "subscription" system
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, but I am not liking the subscription system of this. It requires that I be logged in to get updates and such.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your review. We're glad to hear that you are finding Office to work fine. We will pass along your feedback about the subscription.
Have a good one,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
MicroSoft licensing year to year stinks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft is chancing there point of view to gain revenue for stakeholders. The Office Suite is good for average users. But after experiencing Adobe, WOW!!!
I would recommend this to a friendUnsure about this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still not sure if I am happy with this purchase. Will I be willing to renew my subscription? I have not installed this program in our other computers
No, I would not recommend this to a friendGood for 5 Laptops, computer and tablet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good program but whatever device you sign into first you have to use that email to sign into all other devices before using an additional email address.
I would recommend this to a frienddissapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software should be free and just update every year for free. I could see paying $20 at most.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Javier,
If you'd like to pay a one time fee, check out Office 2016. And if you ever need assistance, feel free to reach out to us here: https://support.office.com/
Take care,
Jo
Office Customer Care
I never recieved, they only charged me.. So SAD.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for, and I nver recieved. No answered about it. Phone lines bussy, I am worry for losing my money. SAD..
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Claudette,
We are grateful for you sharing your experience. You should have received an email from Best Buy with instructions on how to redeem your purchase. We recommend that you search your email for it so that you have your product key. You can then use that key and get Microsoft 365 installed by following the steps outlined in our help page here: https://aka.ms/AA4rq32
Hope that helps,
Nelson
Microsoft Customer Care
good choice if you have more than 1 needing sftwre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install is not as intuitive as I would like. I typically install the on premise versions of these things. But for now this does fill a void and keeps ccosts down.
No, I would not recommend this to a friendIt Sucks!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still have been unable to get this product in operation. after 5 weeks!! External help has been useless.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Fred,
We appreciate your review. We recommend that you reach out to Best Buy for help with your download since you purchased it here.
Have a great one,
Nelson
Microsoft Customer Care
Microsoft
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used it I hope I’m not being auto renewed I got this as a free item with a purchase i made
I would recommend this to a friendWaste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy. It is a waste of money. Everything must be done through 365. Stick to the older versions.
No, I would not recommend this to a friendworks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but I don't need it for five. Unfortunately I do need it for three. I thoroughly dislike having to 'rent' it.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the Quicken Program and it also showed one item and was a different item in the package-the store should have honored a return and did not
No, I would not recommend this to a friendGood but pricey
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but should not come with auto renew. At least should be worth 6 months subscription with the price
No, I would not recommend this to a friendNeed it good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to have it to use Microsoft office products. It sucks they found way to get more out of consumers. But gave 3 stars because of the price.
I would recommend this to a friendis what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.there was a time , you get this for a little more in the computer, not this pay yearly . grandkids use it for there homework .
I would recommend this to a friendDid not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for family plan. Advertising says it works with Mac and pc. However it won’t load on a chrome book.
No, I would not recommend this to a friendWhere is the information I need to input for the ?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t locate the digital email sent! Please have a tech or instruction sent to my email to access.
No, I would not recommend this to a friendMicrosoft is not your friend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So painful after renewal. Too bad we are condemned to deal with Microsoft.
No, I would not recommend this to a friend