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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 11,220 reviews
  • Rated 5 out of 5 stars

    Great value! Microsoft Office still the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is the total package, you always have the updated version of each office application and each user gets 1 tb of onedrive cloud storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BevW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the apps and it makes it easy to do the work. I am a counselor and have to prepare reports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hugs n Luv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To install it is so easy! Great program. You can install several family laptops !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a traditional office product that obviously everyone needs to perform most work functions with. It is a good product. I was disappointed that the product program is only goo for one year. I wish there was a product offered that is good for a lifetime. That would be too logical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Sharing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good investment. I share this subscription with the family and we love the endless possibilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Microsoft 365 LisaT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was relatively easy to install. I was fully satisfied with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    heavily discounted with computer purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Including 1TB and Co Pilot (ChatGPT) for the purchaser in the price more than covers the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love Microsoft 365 !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for multiple people with multiple devices. Microsoft couldn’t have made it any easier getting these installed and up and running on our Windows, MacOS and iOS devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word and Excel.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have 2 computers that needs it downloaded on. It will be a while before I can access them. I will call when I can get it done. I still have a lot to learn about Microsoft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. My whole family can enjoy the benefits of Office365 including tge security features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP the best product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the laptop. It's quick, nice touch screen this was a great purchase for the price. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREATEST PRODUCT OF ALL TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST MONEY I EVER SPENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item helped me with my college classes and for that I am extremely grateful for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for our family. So important to have so much space for backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had let my Microsoft 365 expire and wanted the software added to my new laptop, and I was able to get a great deal on the product for 15 months at the price of 12 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need in one plan, a must have for any computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product to get you going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as part of a purchase of some laptops since most only come with a 30 or 60 day trial. It is worth the money to get an additional year on multiple units. Although you will have to shell out the money eventually, it is a good product to get you by for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using 5 of the 6 available subscriptions. Used for both business and personal. One drive memory very helpful for backup and sharing information. What you put on one drive belongs to you. Excel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and keeps both my laptop and my wife’s desktop computers up to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price for families.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 family is a great deal for families. You get access to all office products from almost any device plus a ton of cloud storage for each family member. Worth it! We sign up for it every year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Izzy,

      Thanks for the kind words. We're glad to hear that you are finding Microsoft 365 Family to be a great deal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft