Customer Ratings & Reviews
- Model:
- 6GQ-01029
- SKU:
- 6274600
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been on the phone with geek squad attempting to register this product several times... No one could help. Had to take computer back to store. Now it won't install in my iPad. Frustrating!
No, I would not recommend this to a friendGreat Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's working great, and my kids all have their own copy
I would recommend this to a friendMicrosoft 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I scratch off the product key of my Microsoft Office it peels up and I can’t read the product key but it’s my fault and I’m out $—seriously I have contacted Geek squad-no help Contacted Microsoft—no help
No, I would not recommend this to a friendNever again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am too stupid to install it and I therefore will not buy anything from Microsoft any more.
No, I would not recommend this to a friendBought at Best Buy, but could not be loaded.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought at Best Buy but unable to load through Best Buy due to issues with the Best Buy/Microsoft installation. Had to go to Microsoft directly.
No, I would not recommend this to a friendThe instructions are terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I registered this product (5 computer license) while using my son's computer and now I have to beg my son for his Microsoft account password every time I install or reinstall on any computer. What a terrible glitch!
No, I would not recommend this to a friendCan’t work without Microsoft
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and reasonable price for family package
I would recommend this to a friendDidn,o do what was agreed to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows 10 I wanted to sync my emails and was told 365 would be the thing. Didn,t transfer all emails still do not have all my contacts. Now I am over my 5g limit of web storage. email provider said it a Microsoft problem.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello taken, Thank you for posting a review. We appreciate your loyalty to Microsoft and will gladly provide you with assistance at a time that’s convenient for you. Please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration the Office 365 installation process has caused, and we hope this was helpful to you.
cannot use no comment than
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cannot download worthless might as well of given $100.00 to a dog. talked with microsoft no help absolutely none. thinking of giving up on internet completel!y!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendNot a happy camper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Office 365 for $99 from best buy, I scratched off code on back, entered it, Response was mine was already automatically updated. So what do I do with this now? Just throw the $100 out the window?
No, I would not recommend this to a frienduseless subscription
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.useless subscription useless subscription useless subscription useless subscription
No, I would not recommend this to a friendFamily
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Microsoft 365 Family. Because my family can use the subscription too!
I would recommend this to a friendMicrosoft Office 365 cancelation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. I want to cancel this item and refund it. Also, cancel the auto-renewal so that I can move with my life.
No, I would not recommend this to a friendProduct key doesnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product key was never activated, been on the phone with people in india telling me I need to physically go into the nearest best buy which is 3 hours drive from here...frustrated.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Caitie,
If you're still experiencing key code issues, we think this link might be useful: https://support.office.com/en-US/article/using-product-keys-with-office-12a5763a-d45c-4685-8c95-a44500213759#bkmk_blockedkey
If nothing there resolves your issue, our Customer Support Team is happy to assist you. Let them know what you're experiencing by contacting them at this link: https://support.microsoft.com/en-us/contactus/
We hope that helps.
Take care,
Jo
Office Customer Care
good option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far - so good. Like the overall performance of the 365. Have not yet downloaded onto other devices yet but think it is a good deal vs individual purchase for one computer
I would recommend this to a friendNot a good idea
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used...and renewal is too expensive to justify the cost.
No, I would not recommend this to a friendNot compatible with computer purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase computer & software but software was not compatible with computer. A waste of $100. I wish someone had advised me !
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We recommend that you reach out to Best Buy for help since you purchased it there.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a while then everything went haywire. Microsoft was no help, they were rude and arrogant. And what's with the renewal??? Stay away!!!
No, I would not recommend this to a friendCrap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst thing ever don’t do the trial or else it will automatically sign u up and won’t give you the option to cancel before hand
No, I would not recommend this to a friend
Good Programs, a little pricey
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a regular Excel and Word user. I rarely use Publisher or Powerpoint and almost never Access. But there are things you just can't do with Google Docs and Sheets/etc that you need the MS programs for. The subscription model is a little new for me. I have gotten used to buying a computer preloaded w/ Office for life. 6 computers for a year is not too bad. I am a big fan of Excel, anything you need with formulas, sorting, lists, spreadsheets it's a go to. I use Word when needed but formatting always gives me headaches so I revert to Excel unless I need a format only Word can offer. Definitely a good pack of programs but I'd prefer this price for a purchase model rather than subscription, even if it were for fewer computers.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your thoughts and writing a review. We appreciate your feedback.
As a member of the Microsoft family, we want you to have the best experience possible with Office. So, we think it might enhance your use of Excel and Word if you check out this link: https://support.office.com/en-us/office-training-center/word-tips
There, you can find some essential tips for utilizing Office Word and Excel. You can click between the apps on the top navigation bar to read about tips for a variety of Office suite apps.
We hope that helps and thanks for being a part of the Microsoft family!
Sincerely,
Jo
Office Customer Care