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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 11,220 reviews
  • Rated 5 out of 5 stars

    Executive Director

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product makes the sharing of documents and information seemless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily downloaded, installed, and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions for download were easily understood and installation was quick and efficient. The program itself has already been used often and is very user friendly. If there are any questions regarding use, the online help is effectively providing solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente i recomendet i used every day easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I don’t care for the price of these programs (or subscriptions), it’s a necessity. Works as expected and no issues so far. To my knowledge, this is a 1 year subscription that will be renewed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      You're exactly right. This subscription can be managed in your Microsoft Account after you download and install it.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Family was exactly as described and was precisely what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too early to tell but looking good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am upgrading from Windows 2007 and this has a completely different organization and feel. Took it to Africa with me and found myself melting the barriers with it as it does have some intuitive feel. Now spread over two computers and suffering but optimistic that "this to shall pass".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know yet if it's more advantageous cost-wise to do a membership compared to buying it outright, but it's nice to know I'll always be up to date. Easy to download and use. I like the newest versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop came with windows 11 pre installed, very easy to buy online from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365 Family great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I needed to add Microsoft 365 to a new computer that I just bought and this purchase help me save some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Girish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use full the my computer. And for office and home computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service representative offered suggestions for ease of download. Very helpful. No problem installing on computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grad school find

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new laptop and got a sweet deal on Microsoft office for the year. I'm a grad student and this was a great help to another year of protecting my school work. Best school buddy for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and reasonable price for up to 6 people. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software package for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You reaaly have no choice but to get this. O364 family is perfect for us. Everything we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for whole family. Staying track on being productive and sharing storages across family devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great product. Has everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these Microsoft programs for many years and would say there is not better system on the market today. I have also used a number of similar programs that are cheaper to purchase, and some are even free, but none will do everything the Office package does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read horror stories with people buying this from Amazon, but put my trust in Best Buy. Very straightforward to install as well as share available licenses. Definitely would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do love 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very thankful - very easy to use. I don't have need for all six at the moment but I'm pretty sure I will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff to have. Provides me and my family members with access to its outstanding features.

    I would recommend this to a friend