Customer Ratings & Reviews
- Model:
- 6GQ-01029
- SKU:
- 6274600
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
To expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is too expensive for only one year subscription And I hate how they hook you into doing automatic renewal
I would recommend this to a friendMicrosoft
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great products! Use one of these almost daily for work, school, or home. Sharing cloud storage with my family wS an added bonus.
I would recommend this to a friendthe code scratched off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I tried to download to my computer the code came off and was unable to read it. No one from Best Buy got back to me. So i spent 79.99$ for nothing:(
No, I would not recommend this to a friendA review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't use, it came with a printer, returned it.
I would recommend this to a friendMicrosoft 365 subscription
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft 365 is a great tool to open most documents for school or work; however, what I hate about this product is that you have to allow it to be purchased again in a year to your account. Yes you can cancel it, but what if I forget.
No, I would not recommend this to a friendNeeded this for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed the office package for work. Excel keeps shutting down and having errors. I need to make sure I've saved it so I don't lose my work.
I would recommend this to a friend
All office products included!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Office 365 for a few years now and I have been very happy with it. It allows me to use the whole suite of office products that I have installed locally on my computers. Word, Excel, Outlook, Access, OneDrive, OneNote, Publisher are all included. OneDrive you get 1 Terabyte of data for each user (6 total users are included) I use OneDrive to back up all of my files for a safe and secure online storage. I have had to use it to restore after a hard drive failure and it worked great. I highly recommend having some sort of back up system and an online one such as OneDrive is a great feature to have in case of natural disaster or destruction of your home. That feature alone is worth it for peace of mind. All of the office products work as you would expect them and they are constantly updated to keep them protected from the latest exploits or bugs.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jago,
Thanks so much for leaving a review! We always love hearing from our customers and learning what they're getting out of their Office 365 experience. That being said, we think you might really enjoy checking out our OneDrive webpage: https://support.office.com/en-us/onedrive
That link is filled with great information about all things OneDrive - reference it whenever you need as it also contains great troubleshooting tips.
Thanks for being a part of the Microsoft family!
Sincerely,
Jo
Office Customer Care
will not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased today with 2 new computers to install on both but the activation key will only let me it install on one computer
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review with us. We're sorry to hear you're having a difficult time sharing your Office subscription. We care about your experience and want to see you successfully set up with Office. So, let's get this resolved.
If you're still looking to troubleshoot this issue on your own, check out this link: https://support.office.com/en-us/article/share-your-office-365-home-subscription-with-up-to-five-people-b389b9ce-3ae3-4a82-9017-39d79972fcba
If the information at that link doesn't resolve your issue, we suggest reaching out to our Customer Support Team for personal assistance. Contact them here: https://support.microsoft.com/en-us/contactus/
We hope that helps.
Take care,
Jo
Office Customer Care
didn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to install on office computers but it did not work. Code for install did not work :( It was a dud.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your review. We're sorry to hear that your code didn't work. We recommend that you reach out to Best Buy for help since you purchased it there. You can reach them here: https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
COMPLICATED
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't understand how to use it. Very complicated. I had a Brother's Word Processor. It was the best.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Chris,
We would love to help you learn Office 365 Home. We recommend you start with Office Quick Starts Training: https://support.office.com/en-us/article/office-quick-starts-25f909da-3e76-443d-94f4-6cdf7dedc51e
And then check out our Office tips and tricks page: https://support.office.com/en-us/office-training-center/featured-tips
Best,
Nelson
Office Customer Care
Needs work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t been able to use since I got it. It’s the worst when it keep say code has been used.
No, I would not recommend this to a friendEXCELLENT value! 1 TB cloud per person too!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family of 4 and I had used Dropbox for a few years. As our storage needs grew, the price grew as well. Looked at Google Drive and Apple Cloud as well, but overall, we decided on Office 365 which comes with 1 TB of OneDrive cloud storage as well...PER USER! This alone, for us, makes it all worth it. PLUS of course the subscription to the official and always up-to-date Office suite. Works great across any platform and device as well (Mac, PC, iPad, iPhone, Android, and even Chromebook). I don't love paying for perpetual Office suites, but with 1TB cloud storage costing about $2/mo per person, it's a fantastic deal and works reliably as well.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there!
Thank you so much for sharing your thoughts! We're delighted to hear that Office 365 Home can aide your family in efficiency.
If you're curious to learn more about how OneDrive and Office 365 can make your virtual life easier, check out our Support Center: https://support.office.com/
There, you can also find contact links for our Customer Support Team should you ever have a question about your Office software.
Thanks for being a member of the Microsoft family!
Sincerely,
Jo
Office Customer Care
Too expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not purchase this. Expensive for something you can get for free from Apache dot com.
No, I would not recommend this to a friendBetter Download Instructions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better download instructions would have been nice. Tying the download to a designated email address, then disseminating additional activations from the address is not explained prior to the initial download. Other than that it is a great product.
I would recommend this to a friendWorth buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We took it as a group and with best buy plus membership we have got 20$ credit as well. It has lot many options and uses especially 1 TB storage per person
I would recommend this to a friendI should have purchased the full license
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I purchased this is because I thought I wanted Outlook. I should have purchased the full license.
No, I would not recommend this to a friendSoft wear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had a chance to use it as yet. I had this years ago with my computer and it is very useful
I would recommend this to a friendbest office 365 product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best product that will help u in every day task and improve storage for mail and one drive as help improve life of computer
I would recommend this to a friendWhat's Not Too Love...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As an engineer for various Microsoft Applications, I have been using Office since its inception and I must say that no other product comes close (sorry OpenOffice) Does it cost? Of course, but the cost is neglible when compared to most expeditures nowadays. Worth every penny for ease of use and a plethora of support documentation, support groups and videos if needed. Highly Recommend.
I would recommend this to a friendScam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are trying to extort another $100. Do not make it easy to cancel. Do not buy!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Connie,
Thanks for your review. Cancelling your subscription is as simple as following our help page here: https://aka.ms/AA4zgfc.
Have a great one,
Nelson
Office Customer Care