Customer Ratings & Reviews
- Model:
- 6GQ-01029
- |
- SKU:
- 6274600
Customer reviews
Rating 4.5 out of 5 stars with 11223 reviews
(11,223 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Office 365 A Must Have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay - Just get it. Your life will be easier and you can put it on every device you have and get a gig of cloud storage free. I have it on my family’s computers and we share the data storage. It could not be simpler!
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friendRated 1 out of 5 stars
Not for us!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We took this product back to the store and purchased something else.
No, I would not recommend this to a friendRated 1 out of 5 stars
Take forever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes forever to download and have to repeat download
This review is from Microsoft - 365 Family (Up to 6 People) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital]
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money for 6 subscribers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to download to more than 1 computer. I pd for 6 downloads.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ellia,
Thanks for the review. We would love to help you figure this out since the process is different for each computer you want to install it on after the first. You will install it from your Microsoft Account instead of using the download and product key you received.
You can find the instructions on how to install Office 365 from your Microsoft Account here: https://aka.ms/AA4rq32.
We also wanted to let you know that you can install Office 365 on as many devices as you want. The limit of 6 applies to the number of people you can share your benefits with. Here is how to share your subscription with others: https://aka.ms/AA4rino.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 1 out of 5 stars
Not suited for my purposes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was buying fo a business and it isn't for a business.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friendRated 5 out of 5 stars
We all Need this!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work! Highly recommend to anyone looking for a quality product!
This review is from Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friendRated 1 out of 5 stars
Showed as I can add to one system only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It should add to 6 PC's but it's saying contact support
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nani,
Thanks for the review. We would love to help you get Office 365 Home installed on all of your devices. The first thing to note is that you only use the activation code when you first activate your subscription. When you want to install Office on another device you simply log into your Microsoft Account on the new device, and go to your Subscriptions and Services and install Office from there. You can learn more about the process here: https://aka.ms/AA4rq32.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 5 out of 5 stars
Microsoft rocks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase! I would definitely recommend it to others
This review is from Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friendRated 5 out of 5 stars
Great product and Great service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and Great service! I continue to be a loyal customer. I've always been treated right.
This review is from Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friendRated 1 out of 5 stars
i miss xp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows 8.1 sucks, especially outlook when using att as internet provider.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Buy - Best Option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought computers and equipment for our staff team. Everyone is very happy. Deliveries were on time. No issues whatsoever. We did price shopping, and Best Buy's prices were the lowest, free shipping, add ons like office 365 subscriptions, security software, free printing toner for 4 months, etc. No way we could have gotten a better deal.
This review is from Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friendRated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't make a difference on my computer, no use
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friendRated 1 out of 5 stars
OK.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This isn't what we wanted. It expires in in 1 year.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Bobcar, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you
Rated 5 out of 5 stars
Ease of use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and the store carried several options. Staff helped decide
This review is from Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friendRated 5 out of 5 stars
An affordable Office option for the average user
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I've purchased this program and I have to say even without doing the auto-renewal the transition was very easy. I initially had some objections to the idea of a year-to-year license, especially after I've been using Office going back to Windows 95. But with the price of the full-feature Office package way out of my bank account, to be able to install a full version of Office on five computers for a fraction of the cost was worth the price. And I haven't even thought about the OneDrive space and the monthly 60 Skype minutes. Kudos Microsoft.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friendRated 5 out of 5 stars
Saved money over buying 2 separate individual lice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up getting this because it was less expensive than buying 2 individual subscriptions and so more family can use it now.
This review is from Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friendRated 1 out of 5 stars
sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It won't open. I'm very aggravated. Need to return it.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friendRated 5 out of 5 stars
Great value and good looking refresh
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the office 365 suite on two PC's and two Macs and love having the subscription so that I can have the same software on all 4 of these machines on two different platforms and share files back and forth over the cloud. I also like having the newest version at all times. Recently the suite updated without me really realizing it until I noticed new fonts and layout that gives the suite a new look and nice refresh. You can't go wrong with this subscription in my opinion.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you so much for sharing your thoughts with us! We're delighted to hear how Office 365 is enabling you to achieve so much! If you're curious to learn more about Office updates, we think this link may have some helpful information for you: https://docs.microsoft.com/en-us/officeupdates/office-updates-msi?redirectSourcePath=%252fen-us%252farticle%252foffice-updates-a118ec61-f007-492f-bfa5-5a6f764d5471
Thanks for being a part of the Microsoft family!
Sincerley,
Jo
Office Customer Care
Rated 5 out of 5 stars
Family use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and my family uses it.couldn’t ask for a better product that fits a big family.
This review is from Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friendRated 4 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great programs at your fingertips.................
This review is from Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend









