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Customer reviews

Rating 4.5 out of 5 stars with 11223 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 560 Showing 11,181-11,200 of 11,223 reviews
  • Rated 5 out of 5 stars

    Love this product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought it was going to be a big adjustment from the software that was on my computer, but it's just as easy on the web. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Subscription for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this plan now since 2018. Its a great plan with alot bundled into the package for the pricing. The oblu issue I have is the setting up of a domain name woth GoDaddy to Microsoft Office, which GoDaddy’s interface just does not work well.. I know there are other viable solutions, therefore, I wouldnt let this be a deciding factor on purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Progress

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep my business flowing! Makes keeping my computers up to date easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good sharing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get to use this on all our devices, and it makes sharing work very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office is as ubiquitous as it is essential.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Office suite in daily life for as long as I can remember and outside of a few kinks here and there, it's served me well. I can also remember the days of having to choose whether or not the latest release was worth the cost over the previous version. With Office 365, one no longer has to choose, we get the latest versions automatically for a reasonable cost for the year. Sure you can download free versions from other vendors that are more or less completely compatible, but for $100 a year for up to 5 installations, why bother?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything your computer needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it covers multiple devices and the subscription auto renewal,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office 365

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy auto renew, and easy to share with others. No worries.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gjdpyfpufpu

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

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    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    updated to Office 365 Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We updated to Office 365 Home from Office 365 Personal. Had more iPads and a laptop to put program on. Works fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office 365 Rocks! Buying via Best Buy does not!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase the subscription via Best Buy you manage it via Best Buy vs. Microsoft. This has turned into a hassle. I received an Office365 gift card for Xmas but Best Buy, after your first purchase, tries to automatically renew at a more expensive rate. Been a real hassle to trying to use my gift card to renew. Love Office365 itself, though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft, I hate that it's only for a year, but I love it and got to have it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You are renting for 1 year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy <<Microsoft Office 365 Home (5-PCs or Macs + 5-iPads or Select Windows Tablets) (1 Year Subscription) - Mac/Windows>> you are paying for 365 days of being able to access the software. The title says it all, right? If this product worked as well as a standard Office product that is installed on a computer the price would be worth it. However, this product is slower, has less features, and is not as user friendly as an installed version of Office. If price is a consideration, and you only need this product for 1 year, and you don't mind this product being slower than a standard Office product that is installed on your computer, then by all means get this product. We all know what Office is capable of and this product will do all that you need done. However, if speed is important to you, if you are used to Office and get frustrated when things are different, and you need access to your files for longer than a year you'll want to buy a different office productivity suite.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office is Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 really made improvements to the previous version and its a good improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Office 365

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an inexpensive way to have Office on my desktops, laptops, & Surfaces

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    average product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall, I think this is an average product. I am surprised that they do not make it easier to do a clean install of Microsoft office. Most of my rules in Outlook were dysfunctional and needed to be re-created. In addition, all my safe senders needed to be re-created. I cannot believe they do not allow you to backup your settings appropriately. overall, I am not a fan of Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office works fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office fits my needs and appears to be working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was a little annoyed that you had to buy a one year subscription and not just get everything but the fact that I can load this onto 5 devices is awesome plus I really like the updated versions (was using 2010 before.) This has everything and Outlook is way better than what I was using for email before too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth $99.00

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Office 365 expecting to use it on multiple laptops / Computers. I was able to download it on my I Mac but when I tried to load it on another laptop I kept getting an error messages! I called Microsoft and after over 1 1/2 hrs they could not rectify the problem and said that their technical support team was aware of the problem! That was almost 2 months ago and they still have not resolved this problem. It says it does up to 5 PCs / Macs. It's a lie. The new system of scratching the serial number and downloading off the internet stinks!! I don't think I would have this problem if they still had the discs!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Could have been bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my office subscription with my new laptop. Well, by the time I got the laptop running I had lost my purchase code. I panicked, I figured I was out $80. The good people at best buy took care of me though. They canceled out my old subscription and gave me a new one. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 subscription version with a new computer. I like being able to share across platforms and with other users.

    I would recommend this to a friend