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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 11,220 reviews
  • Rated 5 out of 5 stars

    I just upgraded to the 5 Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the single device included with a new laptop last year. I just went back and purchase the 5 devices edition. I really use it a lot since I work from Home 1 day a week. It's the same software we use at work and can imagine trying to use anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to have more that 1 license and this seemed like the way to go. I already had a single license version and the leftover on this just extended the time on the new one. Super easy to install.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      Thanks for the review. We're glad to hear that you had an easy installation. If you need anything feel free to reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I got my new computer and thought maybe the family members needed and up grade .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value, especially for a household with over two computers in it. Don't like the subscription service as much as outright purchasing in the past, but easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office download for family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded to one laptop and planning to download to 2 additional family laptops. Working well so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I love it. 5 computers, windows or mac or mobile devices. All of the office programs. PowerPoint, Excell, Word etc... Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for everything you get. Especially with the family plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 gives me gives me Outlook, Power Point, and Excel, Word--everything I need all in one. I love that I can share it with family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and provides protection for our whole family of devices. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was purchased to use with a new laptop. It was fairly easy to download and get set-up. I was able to become productive quickly. Being able to use on several devices is a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and very user friendly- love being able to add family members. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service and products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and the Best Buy Team Tech and sales folks in store - The service was white glove! The team helped identify the challenge and offered ideal products to correct the challenges presented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All MS Office products for everyone in the Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use MS office for each member of our family. This is a significant saving on the annual subscription price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say you can’t beat windows! I definitely like desktop over cloud versions though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what an improvement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful improvememnt from the office i used to run. It is stable and coordinates wonderfully with my other business software. I dont know how to use all of these crazy programs and functions but my kids do and they are trying to keep pop in the loop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price as o purchased the package to use for more than one computer. Great program easy to install and have no experienced any problems using. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this on an old computer, and I wanted to continue with the same programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Suite of Microsoft Products.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Microsoft 365 Family of Products. I primarily use Word, Excel, and Powerpoint and all have been very easy to use on my MAC. You can't go wrong with this product and renewal is easy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there Cass,

      We appreciate your review. We're glad to hear that you found Microsoft 365 Family easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Pretty Seamless transition to Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a seamless transition if you're already using Microsoft Products. I was able to move my Office 2019 and 2016 stuff over to 365 without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, nice staff. Knowledgeable on the products and if they didn’t know an answer they would find out. Easy to pick up order. 10/10 experience.

    I would recommend this to a friend