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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 11,220 reviews
  • Rated 5 out of 5 stars

    Go for it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good deal for folks with multiple devices! Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an annual family subscription. Used for a student and WFH parent! Download took a couple of tries before finally completing, but otherwise this is a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Family!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software it's a must have in your daily tasks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was excellent and knowledgeable to the point they guided us to a better option of computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to install and start up was great. No issues, I would highly recommend it. There isn't much you can't do with Microsoft 365 especially if your a student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy. Easy to download and use. I previously brought Microsoft and didn't realize until months later it for one user. This download allows up to six users. Loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this purchase with a computer for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had older versions of MO and now with the new version it is worth the $100 every year to have an up to date version. Would suggest to anyone. You also can install software on more than one unit so no need to buy additional licenses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not a lot to say about this...Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the whole family, easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this set for my nieces. Who's a junior and sophomore in college and they love it. They love having the access to all the different .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft for the Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharing is caring with this family version. Really love the storage provided for each family member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microsoft 365 Family, it lets you send it to individuals instead of using the regular Microsoft where you can add 6 electronics, with same individual name .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having always had a physical version (ie. CD) before, it was different to handle the installation and "sharing" with my children completely online, but all went very smoothly. We are all successfully using the software and are pleased with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP wins!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is for my wife's home office area. It is a superb machine for her needs. She uses Word 11 for basic office type work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365, about what you would expect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It was somewhat involved to switch the license but it did work correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assistance and instruction to install program was greatly provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this product. You won't have good experience using your computer without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great! Easy to install and use, familiar product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seamless install w/Windows Problems w/Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software I purchased had 3 licenses good for Windows or Mac. I had no problems installing this software on my new HP. However, I had major issues w/Mac. I called Microsoft customer service and they told me I must have a virus and wanted to sell me an annual subscription for $300+. They said I could not install Office until they fixed my Mac. I didn’t feel comfortable doing that. I called Apple and they had me run a scan and said there was nothing wrong with my laptop. They walked me through installing the software that took forever and never ended up downloading the entire Suite. I would recommend this software for Windows based computers but not Apple.

    I would recommend this to a friend