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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 11,220 reviews
  • Rated 5 out of 5 stars

    Microsoft suite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three extra months and up to six ppl it’s a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 360! Wow! What a deal! I get a $20 discount on top getting the option to setup on 6 different devices! Get this software! Best Buy rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS office from best buy product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am buying this product for last 4 years form best buy and with good discounted rates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family has all the programs I need. I like the idea I will get automatic upgrades each year I renroll.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stokes

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent plan for my family and I. It worked out great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because Apple does not have Microsoft Office (yes I know about Pages & Numbers etc..) & I have a Son in High School & a Daughter in College, I I had to do something & this was it. It works great & the Kids are happy & so is BIG POPPA!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for school and the family had the store install with a few other things they were cool about it have no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blogger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my wife and I since I’m retired now and posting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft. Love the product. Easy to use and each program provides helpful tips on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Esoecially liked adding other parties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not ?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent membership discounted price. Multiple seat. Decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hate subscriptions

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss the old days when you could by a disc and it would be good for years. I don’t need all the updates just the basics. Not a yearly subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365 Bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rounds out my laptop ecosystem and has blended well with my apple ecosystem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great on My Phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have the whole package available even on my phone, although I’ve only used Excel and Word on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this last year I have to have Excel and Word. Use it all the time so I purchased it again. You can share up to 6 people awesome value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all that we can do with this but need to get use to how this works in comparison to my old Microsoft office I already had loaded on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to buy the business version and the knowledgeable staff member directed me to this. I was able to install it on my laptop as well as other devices that I own saving me a lot of money over the other version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the new Office subscription model, but the software works fine, and at least the programs are not cloud based, and you can keep files locally on the PC. I have not tried downloading it onto multiple PC's yet - just one so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I'd never buy into subscription software, but the features and portability and even the terabyte-per-user cloud storage all add up to a great value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joe,

      We appreciate your review. We're glad to hear that you are finding the value of Microsoft 365 Family to be worth it.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I need to stay in contact with clients and friends and the software that is provided in enough for basic use for a household

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to hear your new Microsoft 365 Family subscription includes all of the features and functionality you were looking for most! We're excited to be a solution for you and your household. Thank you for taking a few minutes to share your feedback with us, we appreciate it. We're glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft