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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 11,220 reviews
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional. Wish I would have purchased individual and not family....only using on one computer.....other family members have their own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for sharing with children away at college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE bought this so we could put it on all of our pc's. Our oldest is away at college. We were able to have him download it and use our key without us even having his computer in front of us. The software is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy for non-IT gurus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an incredibly easy way to get the most current suite of MS Office tools on devices for my whole family--even those away at school. It was pretty intuitive to install w just a few steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated versions of Word, Excel, etc. Easy to install/download, performs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software has made it so easy for my rising 9th grader to learn how to properly use Office for her online computer applications class. Thanks BEST BUY!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice addon

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addon with my purchase. I was able to use this with my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and affordable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft finally came up with a easy and affordable way for users of Microsoft Office products to legally use them. I bought the license for 5 computers at home, My wife, son and myself use it for School work, and installed the software on the 3 computers without a major hassle. The only confusing part for myself was the fact that when you setup a new computer using Microsoft Windows, you are asked to enter your email information and password, I have my account with outlook, and that is what I did; then when you activate office the first time, it needs to be linked to an e-mail, I used the same outlook email as my computer. When I entered the information in my son's computer I had to use my son's e-mail for his computer, but when you activate the Office software the first time, I had to enter my email information and password in order for Office to work on his computer. The good thing is that is only the first time and from then on, it does not require it again. I had to do the same thing in my wife's computer. For anyone that is setting this up for the first time, keep that on mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price for 5 Ccmputers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey I don’t need to say more I have bought one of these every single year. I have 4 computers in my house hold and this takes care of each one I even put it on my iPad. For the price you can’t be beat. If you don’t have the cash to buy office for all of your computers and you have more than one this is the product for you. We all know what office entails so I don’t have to go over that. And if you have had the product before it will be a sinch to set up even in the initial install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great. It loaded on my computer and we were ready to go! It was super easy to share the link so my other users had access to the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the software started on everyone's computer just in time for school to start! Great software package plus I understand you can safe files to the cloud and retrieve them elsewhere too (haven't tried that yet).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Beat the Totaltech Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this for up to 6 people is kind of a necessity for me and my family. I can't really review the utility of Microsoft Office - it's something that speaks for itself. For me, it's a matter of how I pay for it, and since I have a Totaltech membership, getting it here at a $20 discount makes sense. I was previously paying 99.99 a year directly through Microsoft, because I find this more than fair for what I get out of it and I am not trying to run into issues with grey market keys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Package.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to rent Word, Excel, Powerpoint, etc all in one package. It's nice that you can get it for Windows and Mac in the same package. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great subscription for working people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the 365 for my daily work especially away from the office computer. I recommend my fellow workers to have a subscription covering the whole family.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rene,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is helping you while working from home.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Different functions and easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and easy to navigate through through it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very useful and affordable price. the best thing is its good for 6 users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great option for someone that needs all the office products. The best part of this purchase is I can use it on up to 5 PC's. Installation was simple and I would definitely purchase this option again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love This Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the idea of being able to stay connected and focused on the things that I'm working on. Staying in sync allows me to stay on top of what I'm doing no matter what device I'm using. What's not to love?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple installation and setup. Recurring subscription ensures continuity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm Provides all the features that I need Without the hassle An overall very cost effective I found it easy to install

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Peter,

      We're excited to hear you had an easy installation process, and have been enjoying the many features and applications included with your new Microsoft 365 Family subscription! Whether it be its ease-of-use, reliable functionality, or simply the entire package, we're thrilled you found the solution you were looking for. Thank you for sharing your feedback! We appreciate your insight.

      Best,
      Brad - Microsoft Customer Care Microsoft