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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 11,220 reviews
  • Rated 5 out of 5 stars

    Office is the standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest in MS Office apps does not disappoint. Considering what is included for the price, you definitely gets your dollars worth for one PC let along being able to install on other home pcs and laptops,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Been using for a long time! Easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to use the 365 on all my devices without trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to purchase office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal and the best way to purchase office products. The other versions are expensive and quickly become obsolete. With this version you are always up to date with all of your home computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Access to Office for Everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family is really enjoying access to all of the different office applications from all of our devices. Really makes sharing and collaboration easy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      Thanks for sharing your review. We're glad to hear that your family is really enjoying Microsoft 365 Family.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me with my work, resume editing , easy solving and editing programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase for my family PC's I have everade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but I don't like the yearly fee. I would prefer to purchase. I needed office for four people so I had to buy the five license product. Easy to load. I have been using it for about four weeks and no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. And you can use it for up to 6 people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and i are very happy with our purchase of Microsoft 365 its everything we expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adaptable and good deal for family, i am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Fast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Ordered online and Best Buy emailed the instructions on how to download. Said it would take an hour but I had in within minutes!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Holly,

      We appreciate your review. We're glad to hear that you find Microsoft 365 Family easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an easy decision because you get the latest software and cloud storage bundled car reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Microsoft plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has up their game with these 365 plan. an absolute must have for students and office workers. the added value of having oneDrive and other apps makes it a great product all around. plus no ads!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 service was reliable and easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product! My family have all benefited from using it. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to purchase and activate! A must have for the small business or home office!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very much needed for virtual schooling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to connect kids laptops to Microsoft for virtual school. Now they can do their work. And I still have 1 more device I can load to.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brigid,

      We know how stressful e-learning can be and we're glad that you found 365 Family to be helpful!

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product took a min to upload could use better instructions. easy online purchase and it will remind you of when it's needs renewal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety / Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what my husband and I were wanting as a safety / security measure with our new lap tops.

    I would recommend this to a friend