4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 11,219 reviews
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product makes my life easier and provides me with all of the office suites necessary to have a productive business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xtrange laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well i have one problem because when i try to use outlock my laptop do not accept the order then i can only read but not send

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to load and use, but check the language

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really easy to install on multiple laptops, but the only caveat was that the default language is Spanish (with no mention of that fact anywhere other than when you are installing it, it starts to install "en espanol".) Great for Spanish speakers and the Mexican market--probably shouldn't be the default for US sales. That said, you just need to go to the language preference tab and choose English, or you'll end up doing what I did (load it in Spanish, uninstall it, then reload it again in English.) If it was marked "Spanish version," would have been easy to know I had to change it to an English install...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for family usage simple easy to use great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, simple, and made for everyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that although Microsoft Office continues to advance in all that it provides to a computer/tech-savvy person, it keeps the simplicity and ease that appeals to beginners. I love the new sleek look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience with the salesperson was good. The Geek Squad installed the software without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product for beginners and experienced worker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product not only helps me in doing my school work but also with my business correspondence, flyers and other advertisement regarding my business

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Baba,

      Thanks for sharing your experience! We're happy to hear that Microsoft 365 Family is meeting all of your school and business needs.

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Finally Upgraded

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Office 2003 for years and finally upgraded to have better access between my home desktop and iPhone. Still getting used to the newer product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 is allowing you better access between your iPhone and Desktop.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Office

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to function without Microsoft Office. Office makes you a lot more productive and effective. You need Office on your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It has helped me so much to have access to my work documents. I highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these apps almost everyday. Glad to have a plan I can easily share with multiple family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Ready

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed college and my MacBook has made it much easier. I am going to purchase another an sell this one to my sister because I want a black one. It is an awesome product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Software

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is worth the money. I would recommend this software to an individual that have multiple computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Office product apps!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter over a black friday sale along with her new MB Pro for school work. Easy to install and setup and incorporate and manage to my account. I don't care for the renewal process stuff (im old school and like paying once for the product and its mine). Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves it's purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup from the beginning. Think there should be a follow-up e-mailed upon purchase. The card is very easy to forget or lose and it will be very difficult to get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to renew our subscription especially since Best BUy reminds us when it is due to be renewed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no discs or bulky packages, just a card with the key numbers which makes it a lot easier to install since there are many devices with no cd rom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Microsoft Office good software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is the way to go

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is the way to go. And able to install office on up to five devices and work with all of my family makes this a great purchase. I would highly recommend purchasing office 365 so that that way you can use it across multiple devices. In the days of Covid and issues with homeschooling… This is an extremely easy way to make work at home possible for a low cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have for any student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS office is a must-have for any student nowadays. Between Word, Excel, and Powerpoint, they have all the tools to create any document or project they will come across while in school.

    I would recommend this to a friend