4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 11,219 reviews
  • Rated 5 out of 5 stars

    Great deal!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that my entire family was able to use this family feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office upgrade to family plan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my office license and wanted the most bang for the buck. Seems like good option so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Software Package Bungled by Subscription

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved Microsoft Office since Office '97. It's a consummate productivity bundle that shines brightest on PCs running Windows but also works well with Macs. Unlike that '97 bundle that I continued using for years without needing to spend more money, this is a subscription model. Much like Adobe has done with its creative suite. I still recommend the software, but I am saddened that you don't truly own it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    switch to 365

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft 365 and wish the switch from older version of Microsoft had taken place sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent software bundle!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and and it simplified the entire family accounts all to one platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now all of the devices in my family can have the same versions of the Microsoft 365 family for one price. Makes it easier to keep track of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my nephew starting College in fall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this to my nephew to help him in his College career and i have Microsoft office 365 Personal and it has and is working great for me and i know Microsoft Office 365 Home will do just as good for my nephew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! so far my family has been using it without any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Thank you, Thank you!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't express how I can thank BestBuy for offering this product! We of course have that desktops & laptops, plus iPads and smartphones at home; so this plan was perfect for us! Thank you again & again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best cloud storage deal in my opinion.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth purchasing just for the 6 terabytes of cloud storage. Not to mention the obvious benefits of Microsoft office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365 Works for Me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using MS Office for years and think that MS 365 is a great new addition. The updated software and ability to load it to multiple devices is a plus when you must use it on a constant basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a birthday gift for my grandson feedback from him is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes doing things so much easier! I have used Microsoft products for years and they continue to improve...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to save some money if you have several computers to set up. Definitely worth the price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problematic...and not expected

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had serious issues with installing Microsoft 365 in my new MacBook. Needed Microsoft support to correct it. Took 5 hours. Geak Squad could not fix it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works for the whole family with a single purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a single purchase we can share it for the whole family with a download clip! and it is compatible with almost all operating systems ....

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are sharing Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good Program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a program that did all the things I required in one program. This did exactly what I wanted. The salesperson at Best Buy was very helpful in helping me choose this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microsoft 365 Famlily

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365, I had assistance from the Geek Squad, helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've learned to use it. I'm pleased with it. We are happy that it accommodates our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat the price.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a mother of three, and I purchased this for my family. The perfect way to ensure your children have the ability to complete work.

    I would recommend this to a friend