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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 11,219 reviews
  • Rated 5 out of 5 stars

    Customer Service Support Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Customer Service support to change from a personal subscription to family subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription has been very useful with my entire family. We used it to work from home and for school everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for helping us handle our necessary forms, letters, and reports for our business. It is easy to use as well as load onto all the allowed devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great except

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the fact that you no longer own the program. You get it for one year, so basically you are renting it and at the end of the year you get to buy it again. But there isn't really another choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything a student could need. Works perfect for a large family like mine. Everyone has what they need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best subscription service for PC productivity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service several years running. I love the added benefit of 1TB cloud storage on OneDrive which coordinates well with MS 365.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to stay on top of your software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to always have the latest Office software. It is even better that they bundle it with some cloud storage for each user.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're so happy that you're enjoying the cloud storage as part of Microsoft 365 Family! Thanks for sharing your feedback with us.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    great program for work from home users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great service to have with any computer you purchase services entire family with what you need to work from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best spreadsheet and word processing sof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Word and Excel for 30 years. It just gets better. Even though I'may now retired I still find both products very useful. Microsoft makes user friendly intuitive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everday & my kids enjoy it as well. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your in need for Microsoft 365, this is by far a really good price. Bestbuy has the Best Buy’s period. Great to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is available in the discounted rate at best buy. I was able to use it for 4 computes so far and I have 2 left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, i like is very prsctic , hability in diferente computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding suite of productivity tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Office for years and this is the best way to use the software. There is nothing that even touches Office, and this also gives you Onedrive storage, Skype credits and a lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add the Microsoft program to two of my HP computers and two Mac’s all works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like to have actual programs tonuse and thus grouo doesnt fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft has great updates

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version is much nicer that the previous version I had on my old computer! I love that I can use this on multiple products also!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad you are loving having Microsoft 365 on all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty easy to use once you get familiar with it. It is something u need now to replace the windows app... I have been happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid price for up to 6 devices.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always come back to Microsoft because it’s my baseline software for all my word processing and to conduct all my business related transactions. I can’t think of anything else that compares. And since I’m doing this, might as well get the most updated versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and everyone in my church has been able to use it with no issues!

    I would recommend this to a friend