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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 11,219 reviews
  • Rated 5 out of 5 stars

    office in the cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the possibility to create and editing documents everywhere is great!. It works pretty well on tablets, mac’s, and windows 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy and practique… easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and love the new updates. Not always the same platform and totally worth having it for 6 users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locating the item and making the purchase was flawless. The activation was no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Program Package!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office programs are the only ones we use for taxes, work, school, and other things! Perfect package!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have that online storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from personal to home, & that allows me to now put it on up to 5 machines. I thought it might be a hassle to convert the license I had, but it was simple & I didn't lose any of the time I had left on the annual personal license! It's also nice to have up to 5TB of storage online now... I have 2 computers, & I can get to my files from either computer, since they remain sync'ed. Nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, I loved not having to worry about my monthly subscription anymore since this is good for a year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's great hearing that you don't have to worry about the monthly subscription now that you've snagged a full 12 months with Microsoft 365! We hope you enjoy your experience and look forward to more of your feedback.

      Tom
      Microsoft Office Team Microsoft

  • Rated 3 out of 5 stars

    transition takes a little time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that this will be updated during the subscription period is great and all. however, the one drive thing is taking a little getting used to. the files do not upload instantly or even the same day sometimes Overall I am very happy with this product and am confident that the transition will be smooth eventually. I do not ask very much of it, just documents and spread sheets. I am really happy to be able to look forward to accessing all of this material from different locations and different devices without using team viewer or drop box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 364

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up on my devices and on my wife's. Worked straight away and is linked to the Microsoft platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal. Getting usage for up to 6 computers from Best Buy for same price as for 5 computers from Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. I have my whole family using this software and the best part is 1 price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and share

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and set up as well as share with the whole family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the product and very satisfied with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer monitor was just what I was hoping for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, good clear image, fits perfectly on my desk, is easy to operate - I couldn't have wished for a better product. The service at the store was very helpful,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works everywhere we need it. bought it for my work computer and was able to put on both daughters school laptops as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first to go this route. I purchased this with a 2-in-1 that replaced my Dell Studio 17 laptop which had Office 2016. I had to get used to a few differences in the software applications but it didn't take long. I like the functionality and what each application does as well as the fact the software remains current with all of the updates. Very useful in my new job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best office suite for Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LibreOffice is nice, but Microsoft Office is what students need to gain experience using because most medium to large businesses use MS Office. Office 365 Home is nice because it can be used on multiple computers, whether macOS and Windows. Of course the macOS install lacks some of the features of the Windows install, but for 90% of what most people will do with Office there really isn't an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family 365 is a good deal and works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family 365 works well once you get it loaded up on all your family devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more is there really to say other than it’s office and I have to have it for school! I do like the new add ins though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super convenient! Easy Download and setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download was easy! Works great as you would expect and is a super convenient new way to use the office suite of products.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jamie,

      Thanks for sharing your experience! We're happy to hear that you had an easy download.

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft