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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 11,219 reviews
  • Rated 5 out of 5 stars

    Excellent oroduct

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for lap top computers. Very good for middle school students, high school students, college students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is awesome and the service is top-notch!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 Microsoft family

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we cant figure out how to add to the all 5 computers A bit frustrating But I'm glad I now have this back on mine as I use Excel alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched Office 365 as I did not want to buy a product I would not be able to use, plus I t was able to install it on 3 of my devices, 2 laptops and 1 desk top. If I get a smart phone I can add that as well. I love that I have now tons of storage space and don't have to move a flash drive from one to the other or chance my External hard driving crashing again and losing all my documents. Thanks MS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is excellent to me and my family is love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was great, but I realized that I didn't get the product back. To install on my grand daughters computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic whether on Mac or Windows machines. Being available for more than one computer is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it for years with three different computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product to buy if you have a large family that needs Microsoft and windows on all their devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Great point! The best way to provide all of the most important and frequently used programs to you and yours is through a Microsoft 365 Family Subscription. Thank you for taking some time from your day to share your insights with us, we appreciate it.

      Best,
      Brad - Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365! I prefer this google any day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office is a must

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to have the latest and greatest software for the family to use online and period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great program. Fast and easy to download all you need an email address. No problems afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value thru Best Buy. Easy download, but a little in-intuitive how to link to multiple Microsoft account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office is the standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The office product is the standard. It loaded up easily, allowed me to set up an account without issuE and has the functionality of Office. Not sure about having to renew it every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom's Rec...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is user friendly and comes with great support. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as part of a promotion. It is a great addition to my new laptop for work from home and virtual school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    multiple software for several devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales associate helped me understand the pro's and con's of the options to purchase this version of office and it's future change over to the follow-on version of windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product for the price and savings Thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had to sop using my employment use of Microsoft 365. The tech, Barinia, made the transfer and all went well. Even though I am a semi-mediocre tech person, it was difficult. Geek Squad got the transfer done perfectly. Barinia came to our home and got it all done. Amazing quality work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic program is very good and easy to use on a mac

    I would recommend this to a friend