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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 11,219 reviews
  • Rated 5 out of 5 stars

    A good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. A good buy I would recommend for purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting to get this program for awhile. I like the programs they are easy to use and utilize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and fits my needs perfectly. I have had no issues with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice product, I didnt have any problem since I install It.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, able to put on all home/school devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MICROSOFT OKAY, GET RIDE OF THE STUPID UPGRADES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT REALLY HAPPY WITH THE UPGRADES TO THIS VERSION. IT WORKS FINE BUT THINGS ARE ALL OVER THE PLACE AND NOT WHERE THEY WERE BEFORE. YOU HAVE TO SEARCH FOR STUFF. UPGRADIG SOFTWARE DOES NOT MAKE IT BETTER; JUST MORE CONFUSING TO THE USER OF 40 PLUS YEARS. I HATE NEW VERSIONS BUT WE HAVE TO GET THEM OR THEY WON'T WORK ANYMORE ON OTHER LAPTOPS AND COMPUTERS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it , its the best and I will recommend it to others as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micosoft windows

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to setup and easy to share to my other computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 for family

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Microsoft Office for the family and it works fine not much more to say than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for anyone that has a computer orlaptop. I use all of the applications so it's a must buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is helping you with all of it's applications.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Suite thru BBY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and easy installation and family share.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 success

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to purchase, download, and install. It accomplished my goal and needs quickly through the website.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sally,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is accomplishing your goals and needs.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great. With school and work at home, now more than ever, this was no-brainer to buy on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 TB's of Cloud Storage is a HUGE Bonus!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Office 365 for years and Love it! Comes with 6 licenses and 6 TB of cloud storage. Can't beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not going to lie, I was initially skeptical of the subscription based Office, but the 1TB storage and free upgrades to newer versions definitely justify the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in our family can use it! Definitely need this with our new Apple computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use on Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to install this software and it is so easy to use. There is a lot of different templates you can use for all your office needs and family projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an essential work software suite of programs. I definitely recommend buying and using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for my HP computer so wanted a copy for my new Macbook purchase. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, easy option to get needed MS Office products on 3 family laptops.

    I would recommend this to a friend