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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 11,219 reviews
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to used and it come in handle to used it on different devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to go, makes it easy to share devices and helps with service issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GladysH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. I do not wish to comment any further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything we needed and works great. Sales department was very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hooked on Word and Excel.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a desktop on which I use I write and do spread sheets so I'm not sure how much I will use it on the laptop. But if I do any at all I will need it. One can't do without it. We're hooked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved Microsoft products. Upgrading to MS365 was the best move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for a high tech use family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the install. It was very user friendly. I also liked that all I had to do was log in to Microsoft to do a multitude of installs on other tech gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for me and my grand children in college. I'm glad i can get this and not have individual cost for each one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldnʻt live without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if hou do ancestry documents. Have used excel for years as well as orher office products and actually use it every day at home even though Iʻm retired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the Excel and Outlook for a new backup work laptop. This was offered with $30 discount for a multi user license.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For easy to use and I’m glad I have it for the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft speaks for itself! Works great and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value when I was able to combine subscriptions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this bundle as part of my New MacBook Pro purchase. I paid $20 less than MSRP $99.99 with one extra license plus 3 more months than the usual 12 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Microsoft office! It’s super easy to use and easy for essays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for typing out my papers in APA format. Nice to be able to put on multiple computers & smart devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word and Excel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mostly use Word and Excel. Nice having it on our laptop and our desktop pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is amazing. I am not a technology guru. But, I was able to install the program without any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected, got what I expected with Office. Good if you still need it for more complex documents and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy Microsoft 365 for my Daughter since her school is now online. The product works great no issues.

    I would recommend this to a friend