Customer Ratings & Reviews
- Model:
- QQ2-00027
- SKU:
- 6258027
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased office 365 .It kept saying card was invalid. I'm so mad it wont let me register what I paid for
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Demetria,
If your Activation Key isn't working we recommend that you reach out to Best Buy for help getting it replaced.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for a yer but didnt like tht it completely stopped letting me use my files when it expired.
No, I would not recommend this to a friendtook too many tries to register
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I tried to register the code, it kept telling me it was wrong. When I finally got it to work and tried to log in, more problems.
No, I would not recommend this to a friendI prefer the old office.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this on a tablet but I don't really care for it I would rather have the old office. Probably my age. I am older and set in my ways.
No, I would not recommend this to a friendDon't like the subscription model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is too expensive. You should get the ability to pay less for the products you really use and not for the ones you don't.
No, I would not recommend this to a friendNOT EASY TO INSTALL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to install. Called the help line they where NO help at all. Could not speak clear English either
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
BestBuy has a great help page that helps with the download and installation process. You can find it here: https://www.bestbuy.com/site/help-topics/how-it-works-digital-downloads/pcmcat248100050001.c?id=pcmcat248100050001.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Not necessarily a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is very hard to download. I have had to enter the passcode several times. So be sure you don't throw away the card.
No, I would not recommend this to a friendJust OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry I bought Office 365 instead of Microsoft Office. Programs seem slow to open and too many useless extras.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Emily,
We're bummed to hear Office 365 is loading slowly for you. To help you out, we recommend checking out this link for some helpful troubleshooting tips: https://docs.microsoft.com/en-us/office365/enterprise/network-planning-and-performance?redirectSourcePath=%252fen-us%252farticle%252fNetwork-planning-and-performance-tuning-for-Office-365-e5f1228c-da3c-4654-bf16-d163daee8848
If none of that information seems to help, contact our Customer Support Team: https://support.microsoft.com/en-us/contactus/
We hope that helps.
Sincerely,
Jo
Office Customer Care
Yearly subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Here's another thing to pay for year after year along with all the other subscriptions
No, I would not recommend this to a friendWatch out for scammers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to install and showed error. Called number on card and was told had virus and asked for money. Hung up and called local store. Said was scam. Took laptop into store to get installed and system is still not operational. Should have bought computer with Office already installed.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that your installation didn't work. We're passing along your experience to get this looked at. If you need help in the future we recommend that you reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
I don't like paying every month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like paying every month when you can own the software. I have the software already on my computer and can use it when ever I want. So many companies want you to pay them a monthly service instead of a one time payment to have the software, Some times that's good if you need a lot of help using it. Otherwise it's a waste of money.
No, I would not recommend this to a friendOffice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not particularly transparent about how it works, or how to cancel subscription.
No, I would not recommend this to a friendConfusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this program to be able to do simple letter writing. This is way more than I need and difficult to understand.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy that I had to purchase office 365. This should come with the PC .
No, I would not recommend this to a friendPaying too much for one year use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product it self is great but it's a shame that you pay $50 for one year use and you have to keep paying to use it .
I would recommend this to a friendJust borrowing the technology
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just another nuisance charge on the credit card that seems like we can’t live without??
I would recommend this to a friendEasy to buy-hard to load
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One has to make sure to use only Chrome. Outlook doesn't work. Lost my 69 dollars
No, I would not recommend this to a frienddisappeared disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I entered everything from my card and it should have loaded but did not. I did not realize that since I left to go away for a couple of weeks. Got back and tried to load again. No luck. Soon after that everything in my house got moved around and now I cannot find the card. Money down the drain. I do know how to do this and have done this successfully many times over. I am so annoyed.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this was software for Office. Was just 1 year subscription. Returned item.
No, I would not recommend this to a frienditem should be included in purchase off laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very disappointed that software like this is not included in the laptop, it is necessary for any school work these days
No, I would not recommend this to a friend