Customer Ratings & Reviews

Did not hold a charge. Has to return to Store. Would not buy Again.

Honestly I should've read reviews before buying this. This thing was a piece of junk. The controller would vibrate and not charge. Once I finally got it to work, it lasted a day before it went back to vibrate only. Luckily BestBuy accepted the unboxed return and I bought the Insignia Dual Controller Charger instead.

I purchased this with the Xbox one console. The battery out of the box would die every 30 minutes on a full nights charge. I went to return it at best buy and they told me it is out of their return policy. I turned to xbox for them to replace it and they are exchanging it for no cost. We will see how it works. Hopefully I just had a defective one.

Don’t buy a Series X controller, controllers eventually reach the point where they no longer recharge. Maybe this charger is okay, but it’s useless if the controller won’t charge.

Horrible charger would not buy again. Been using batteries ever since

I received this item but was never able to get the battery pack to charge and now that I asked Microsoft they suggested returning it to best buy which my period for return has lapsed. I will contsct Microsoft again.

Bought this kit with a brand new Xbox One X. After 2 weeks the indicator light stopped working, and it's not charging the battery. I can plug it in for several hours, and when I start to play the controller dies in about 10 minutes. Will return and try a different brand.

This product has already died. Will not keep any charge. I've had regular rechargeable batteries that have kept there charge well over a year. I bought the Microsoft - Xbox One Play & Charge Kit in May and it can't keep it's charge now for 5 minutes. So not worth getting would not recommend

They dont last long over all. prefer to use the aa

USB to controller cord is defective won't charge or power controller. Battery is in working condition. Had to use another cord from another device to power controller to charge it.

It doesn’t fit the controller. I’ve been to Best Buy several times trying to get controllers, headsets and battery packs. It shouldn’t be this difficult to find a battery pack that fits the controller.

Though your Xbox One controller runs on AA batteries and includes one pair of them, it's so much nicer to have the Play and Charge Kit rather than burning through costly AA batteries. Even rechargeable AA batteries aren't as good, they don't last quite as long per discharge, and you have to remove them to recharge them. It's much easier to just plug in the charging cable when your juice is low. These rechargeable batteries seem a little smaller than the Xbox 360 ones, but worked great all through my Xbox One's launch night. The only very minor downside is it takes a few seconds longer to swap these batteries out than it did to swap out an Xbox 360 battery, but I like the tradeoff of having the Xbox One controller be slimmer and sleeker since there isn't a big battery jutting out the back. The swap time doesn't really matter anyway since you use the cable to recharge it, where on the 360 I usually swapped one out of my Quick Charge kit (Microsoft hasn't yet released a similar product for the Xbox One yet). The charging cable is sufficiently long to play from my couch (8 feet away from my TV). Took an hour or so for the initial charging to finish from whatever capacity percentage these come from the factory. Don't bother with the third-party junk batteries. While the cable is just a basic micro USB and interchangeable, off-brand rechargeable batteries are rarely worth bothering with for the small difference in price. The cable itself seems pretty high quality too though, it snaps in and has a very solid connection, which I like. My only complaint isn't about this product, but about the Xbox One design. The single USB port is on the console's left side instead of how the Xbox 360 has two ports on the front. This makes it not reach quite as far, and is also more risky in the event of someone tripping over the cable. Instead of it just yanking out, it might tug the cord in a bad way and damage the cable or the USB port. I recommend buying the bundle with the controller for a $10 discount though ($75 instead of $60+$25=$85), unless you only ever plan on having one controller I suppose. Amazon is sold out of those at the time of this review, but my local Best Buy and Walmart still had stacks of them, so you may want to try a local store. Update 2013.11.24: I've gotten at least about 20 hours of on-time without the battery dying since I got my Xbox One. I didn't go until it died before plugging in the cable, but it seems to have about as much life in it as the old Xbox 360 rechargeables. Maybe even a little bit more since all my 360 ones are aging and gradually losing their charge, though this one will probably do the same over time.

This is the only battery pack for the xbox one controller that i'm aware of but it seems to be doing a pretty good job so far. I like that it fits inside the batter compartment so you can use the existing compartment door. I didn't like the battery packs from the xbox 360 because they replaced the compartment door for the controller and of course I lost it.

The charge cord is the only item why not to get it.

Bought this on black Friday. It stopped working after just a few days. Wouldn't stay connected for more than five mins. Checked my controller with AA batteries to make sure it wasn't something else. Confirmed that it was the rechargeable battery pack

I really wanted this product to work but for some reason My controller would not stay connected due to low battery life. I’m sad because I really liked the idea of the device.

Didn’t work. After getting the knock off brand and they didn’t last long I thought this would work but it wouldn’t charge. Had to return it.

After about 6 months it would not hold a charge and now I’m forced to either constantly buy batteries or purchase another one.

After a week of use, battery does not hold charge. I need to keep it constantly plugged in to play. This destroys the ability to play wirelessly on my pc.

Just work for 5 months. And since the beginning I have problems connecting with the Xbox controller. Very disappointed from you Microsoft.