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Customer Ratings & Reviews

Your price for this item is $24.99

Customer reviews

Rating 4.7 out of 5 stars with 5929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the Play & Charge Kit for Xbox One's excellent battery life and ease of use. Many also appreciate its compatibility with other devices and the convenient USB charging capability. While some users wish for a longer cord, the overall positive feedback highlights the kit's value and performance. The snug fit and generally reliable connection further contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 5,929 reviews
  • Rated 1 out of 5 stars

    Doesn't work after 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son as a Christmas present. It no longer works and when I looked for the warranty info says it does not have one. Clearly they do not stand by their product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Batteries it’s good charging plug sucks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wire always gets messed up when you’re charging them seems to break easily

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than a year. Also, these only have 1400maH which is less than your typical rechargeable AAs which are a fraction of the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these within four weeks and had terrible luck, both stopped working within a couple of weeks. Actually going back to batteries!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t hold a charge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t hold a charge. I had to keep my controller plugged in at all times. Finally took it back for an exchange. We’ll see how this next one holds up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    save your money and dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it stop working in 1 month and best buy doesnt help. microsoft customer service is terrible to talk with someone it takes hours. go with insignia that one is best

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Taking it back!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This don’t work I try it on Multiple controllers and it does not work I’m taking it back I just haven’t got a chance to get back to Best Buy yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for about 6 months then stopped charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about 6 months, then it stopped holding a charge, hoping i can still have a 1 year manufacturer warranty as its about to be a year soon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Possibly opened + defective product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived with masking tape and an "Inspected by Best Buy" sticker. Battery did not hold a charge from USB cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft does it again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again this is Microsoft just taking money out of my pocket. Battery needed replaced ready.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    thumbs down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't hold a charge at all and I can't put battery cover on when it's in controller as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for Series X controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't work at all for my XBOX Series X controller. Wouldn't recharge after the initial charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked ok for about 6 months, and then stopped working completely. Waste of money, could have just bought a lightning cable and used that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Feels Like It Doesnt Fit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels like it doesnt fit correctly. Not sure if it or the controller is to blame but both feel "cheap."

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came damage in a bubble bag. Best buy should learn how to ship these accessories

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 months and done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months the battery no longer holds a charge longer than a couple of minutes. Disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, doesn’t last long, wouldn’t recommend. Best Buy branded charger works a lot better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine at first but would no longer hold a charge after about a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable battery power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once and left it unused for about a month and it cannot be recharged. Needs to be connected to a power source...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months it won't hold a charge. This is complete junk. I have to end up plugging the controller into the xbox usb port.

    No, I would not recommend this to a friend