Customer Ratings & Reviews
- Model:
- SXW-00001
- SKU:
- 11551266
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Annoying
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had three of this and they always die out on me.
I would recommend this to a friendBought 2, one kinda worked and one didnt at all.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can test your luck. Just saying. Ive tried plugging it in to different outlets and any trouble shooting i thought of but one of the batteries refused to hold a charge AT ALL…right out of the box.
No, I would not recommend this to a friendBad battery. DO NOT BUY
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrost Battery ever. It failed within 60 days and was able to exchange it through geek squad replacement warranty and the replacement had failed within 30 days. Ended up switching back to disposable AA Batterys
No, I would not recommend this to a friendRechargeable Battery
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason the battery stopped charging like it used to. Can’t play with the control unless it’s hooked to the charging cord
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ari,
We're sorry there's an issue with your new Xbox Rechargeable Battery. Our team at Xbox Support may be able to help. Please contact them for assistance here: https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced
Hope that helps,
Chuck
Xbox Customer Care
Test it out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately a dud. One of two wouldn’t hold a charge at all. Split review since I’ve purchased 2. Zero issues the previous two gens.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry there's an issue with your Xbox rechargeable battery. If it's within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced
Hope that helps,
Chuck
Xbox Customer Care
Defective
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My unit was defective, never holding a charge for more than 20 or 30 minutes. I never bothered to send it back for a replacement under warranty (my fault as I procrastinated) but I’m at least going to give this bad review!
No, I would not recommend this to a friendI'll pass
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed Four hours to charge and I only got about six hours of play time Returned it and decided to use rechargable batteries
No, I would not recommend this to a friendWhy The Change?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure why Microsoft felt the need to change the charging cable. Same battery, different charge cable for the new controller. Why? Also, there is no way to tell when the battery is fully charged. The old charger cable had a little light that turned from yellow to white when the charging was completed. This new one does not.
I would recommend this to a friendEh, keeps disconnecting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting. Have to keep it plugged in at all times :/ defeats purpose of rechargeable battery. :(
No, I would not recommend this to a friendOk when working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There great when they work think I got a bad one dose t hold much of a charge
I would recommend this to a friendXbox Tax
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fact that i need this at all is a 1 star. No reason an xbox controller with a rechargeable battery should cost 100$ together.
I would recommend this to a friendEh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it works, but I'm still running out of batteries after 1 day of playing. Maybe I need to turn off my rumble.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Eric,
Thanks for sharing your feedback. It's also possible to charge your rechargeable battery while you play simply by connecting the USB-C cable. But if it seems like the battery isn't holding a charge well, please reach out to Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/accessories/setup-troubleshoot-play-and-charge-kit
Hope that helps,
Chuck
Xbox Customer Care
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 months and the battery no longer charges
No, I would not recommend this to a friendOkay...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunate that it doesn't work with older Xbox One Controllers, but saves you from wasting money on batteries.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Alexander,
Thanks for sharing your thoughts on this rechargeable battery pack. If you need one for your Xbox One controller, we recommend getting a Xbox One Play & Charge Kit instead. For more information, go here: https://www.bestbuy.com/site/microsoft-play-charge-kit-for-xbox-one-black/9008298.p?skuId=9008298
It's also possible to use the rechargeable battery in this product with your Xbox One controller, however you will need to purchase a micro-USB cable separately.
Hope that helps,
Chuck
Xbox Customer Care
Not bluetooth issue this battery useless
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy these again. Bought in march to go with my new controller. Been having disconnect issues for months thinking it was bluetooth issue but it's the battery. Now my controller won't even turn on even though the battery was charged overnight, however I put in the Power A battery and it connects right away. This is the second one of the microsoft batteries I have had issues with bought more then a year apart I had thought maybe just a bad battery. Not wasting another dime on one of these, issues from the start.
No, I would not recommend this to a friendBetter than batteries
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate that u have to but one of these for an Xbox in 2021 but it’s better than burning through AA batteries
I would recommend this to a friendDo not fall asleep with it plugged in
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine until it was plugged in over night. Last about 10 mins now. So zero over charge safty measures.
No, I would not recommend this to a friendDied after 3 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine when it worked but the battery would not charge after 3 months. Replaced with Gamestop house brand that was much cheaper for 2 batteries and has already lasted 2 times as long
No, I would not recommend this to a frienddarn microsoft :/
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery did not work. Returned to local store for refund. I blame microsoft, not Best Buy.
No, I would not recommend this to a friendOkay, but not backward compatible
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, non compatible with previous rocketfish play and charge model
I would recommend this to a friend